Product Managers make sure that the right things get done so that our digital products meet user needs and continuously remain relevant. At a high level, this means establishing a clear vision for what a product should be and what is needed to get there. On a day-to-day basis, this means handling all the different facets of a product and making sure they are coordinated – across user needs, technical constraints, and design goals.

What you will be working on:  

You will be involved in planning and executing the full product lifecycle including the following: 

Product Vision and Roadmap: Define and articulate the product vision and develop the product roadmap in alignment with organisation and sector outcomes and priorities. Ensure the product’s direction supports long-term goals of the organisation and sector.
 

Strategic Decision-Making: Act as the key decision-maker for product strategy, features, and releases. Make informed decisions based on research, stakeholder feedback, and business needs. Balance conflicting needs among different domains.

Backlog Prioritisation: Prioritise product backlogs based on business value, stakeholder inputs, and strategic importance. Ensure that the most critical and valuable features are prioritised and delivered in a timely manner.

Project Planning and Execution: Oversee the planning, execution, and delivery of projects, ensuring they are completed on time, within scope, and within budget. Develop project plans, timelines, and resource allocation strategies.

Stakeholder Management: Foster strong relationships with key stakeholders, solicit feedback, address concerns, and garner their support towards the product and its roadmap. 

Collaboration with Development Teams: Work closely with product managers and development teams to ensure the timely delivery of high-value features. Facilitate effective communication and collaboration and ensure alignment among the various domains.

Risk Management: Identify and mitigate risks that could impact the product. Develop and implement risk mitigation strategies and anticipate and address risks to minimise potential project disruptions.

Performance Monitoring: Monitor and evaluate product performance, such as progress milestones, budget adherence, and quality of deliverables. Implement corrective actions as required to ensure product goals are achieved and kept to.

Reporting and Communication: Provide regular updates and reports to senior management and stakeholders on product direction, roadmap, performance metrics, and critical issues. Communicate project outcomes and achievements to relevant parties.

Continuous Improvement: Identify and implement best practices for product management and continuously identify improvements to enhance product’s value proposition and effectiveness.

Driving User Growth:

• Engage product teams to drive user adoption and growth through increased engagement, expanding types of features, and higher usage in a financially sustainable manner
• Maintain a wide network with key user agencies and central government product teams to seek opportunities for product collaborations
• Participate in public-speaking engagements to raise awareness of the product and gain more users

Analysing and Studying User Segments:

• Formulate strong proposals by evaluating the pros and cons of different solutions and provide compelling justifications for them
• Consider how the services could be delivered for different market segments and prioritize feature development

Creating Data-Driven Analytics and Insights:

• Create data-driven analytics and insights for action and to make appropriate trade-offs
• Coordinate efforts across multiple functions including marketing, legal, and finance
• Co-create with the Product Owner to draft the budget papers to seek resources for the product's development

Supplement and Uplift Product Management Capabilities:

• Co-create practices relevant to MSF in adopting Product practices in order to derive value in the products we deliver
• Mentoring and building communities of practice

What we are looking for:  

• Diploma/Degree in Computer Science, Infocomm Technology, Engineering or related subject area with minimum 10 years of relevant experience in product management, with at least 5 years in a leadership role. Proven track record of product management, successful project implementations of similar scale would be considered favourably.
• Experience in modern product development/management technologies and practices such as Agile, Cloud, Design Thinking, and Product-Centric Development will be strongly preferred.
• Prior working experience in the area of Grants Management would be advantageous but not necessary.
• Professional certification in product management would be advantageous.
• Expertise in product management and developing product lifecycle and roadmaps.
• Good interpersonal skills with ability to mentor.
• Strong leadership and decision-making skills, with a focus on strategic planning and execution.
• Strong ability to identify and rate business value based on stakeholder inputs for purpose of prioritisation.
• Established collaboration skills and experience with IT development teams to deliver high-value features under resource constraints.
• Excellent communication and interpersonal skills, with the ability to effectively engage and lead diverse stakeholders through change.
• Proficiency in project management methodologies, software and tools.

We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*. We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.

Subject to the nature of your job role that might require you to be onsite during fixed hours.