Manager, Capability Implementation, People Strategy Team

National Council of Social Service

Fixed Terms

Closing in 2 day(s)

What the role is

The individual will be part of the Capability Implementation & People Strategy Team, which focuses on driving manpower attraction and retention strategies to ensure a health pipeline of talents to the Social Service Sector as well as engage Social Service Agencies (SSAs) to drive and support their capability development journey in digitalisation, people and volunteer management.

In your role as Manager, you will oversee the attraction schemes and initiatives, in meeting manpower demand for the sector. This involves working with stakeholders, partners and SSAs to build and find alternative manpower pipelines.

What you will be working on

Key Responsibilities and Activities

Be responsible for the management of talent attraction schemes and initiatives to strengthen the social service sector's manpower pipeline, such as scholarships and career conversion programmes.
Plan and implement alternative solutions to bridge manpower gaps, including overseas recruitment strategies.
Drive continuous improvement of the programmes’ design and implementation.
Build and maintain strong relationships with key stakeholders, including educational institutions, funding partners, and Social Service Agencies (SSAs) Collaborate with internal and external partners to enhance programme features and delivery.
Evaluate programme effectiveness through reviews, outcome measurements and recommendation, supported by data and trends to propose improvements to existing programmes.

Core Competencies:

Self-motivated and results-oriented with a high level of initiative
Analytical and Critical Thinking to make sound data-driven judgements
Adaptability and Perseverance when navigating uncertain and dynamic work environments
Good communication and empathy skills
Project and Stakeholder management skills

Technical Skills (TS) and Knowledge (K):

Social Service Knowledge (K)
Training, Leadership and Talent Management (K)
Organisational Development (K)
Project Management (TS)
Office 365 (PowerPoint, Excel, Teams) (TS)

What we are looking for

Experience:

Minimum 3 years of relevant experience in project management and/or programme/manpower planning or talent management
Proven track record in stakeholder management and programme development
Good analytical and problem-solving capabilities
Good communication skills
Knowledge of social service sector preferred

About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg

About your application process

This job is closing in 2 day(s).

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Council of Social Service or the wider Public Service.