The Operations Data team under the Operations Planning Division in the Social Support Group (SSP) oversees and leverages data to inform operations policy and optimise operational efficiency. The team also strives to foster a culture that is data-driven, where data literate officers can confidently use data to inform decision-making and improve the lives of vulnerable families.
Ministry Of Social And Family Development
Manager/Senior Manager (Operations Data Team), SSP/OP
Permanent/Contract
Closing on 15 Apr 2026What the role is
What you will be working on
You will be part of the Operations Data team that:
(i) Empowers SSP business units to optimise their data processes and supports operational analytics;
(ii) Ensures the data environment serves SSP’s needs effectively, e.g., via data architecture;
(iii) Undertakes research to understand and address key operations policy/operations gaps; and
(iv) Builds SSP officers’ data capabilities and fosters a data-driven culture.
Responsibilities:
Officers in the team carry out a range of these responsibilities:
(i) Work with business units to understand their data needs, support analysis and implement automation solutions;
(ii) Architect and work with business units to maintain data infrastructure that is user-friendly and efficient, including data dictionaries;
(iii) Implement a robust data governance strategy and establish standards for data management practices, grounded in SSP’s business needs;
(iv) Conduct applied research studies/analysis to derive actionable insights; and
(v) Oversee and implement data training plans for SSP officers.
What we are looking for
Competencies required:
Functional/Technical competencies:
(i) At least 2 years of relevant work experience in a data job, including working with and analysing large datasets;
(ii) Proficient in Python (preferred) or a related programming language;
(iii) Able to use data visualisation tools such as Power BI (preferred) or Tableau;
(iv) Experience in databasing, data governance and management is an advantage; and
(v) Strong project management and stakeholder engagement skills.
Generic competencies:
(i) Strong analytical skills
(ii) Resourceful team player who takes initiative at work
(iii) Good interpersonal skills
About your application process
This job is closing on 15 Apr 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
Join Us at MSF for a Meaningful, People-Centric Career!
At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.
Learn more about Ministry Of Social And Family Development