This role blends deep expertise in instructional design, learning analytics, and generative AI technologies to deliver scalable, human-centered learning interventions across the leadership pipeline.

Learning Experience Designer (AI & Data-Driven Learning)
Government Technology Agency
What the role is
This role blends deep expertise in instructional design, learning analytics, and generative AI technologies to deliver scalable, human-centered learning interventions across the leadership pipeline.
What you will be working on
Learning Design & Development
- Design high-impact leadership development programmes using blended and digital modalities (ILT, VILT, self-paced, social learning).
- Apply adult learning and instructional design principles to build structured, purposeful experiences aligned with GovTech's strategic workforce priorities.
- Work with stakeholders to translate learning needs into clear learning outcomes, pathways, and assets.
- Develop visually rich, modular e-learning assets (e.g. videos, microlearning, scenario-based learning) using tools like Synthesia, Vyond, and Articulate Rise.
AI-Enhanced Learning Innovation
- Integrate AI tools (e.g. ChatGPT, Synthesia, Copilot, Articulate AI, adaptive learning platforms) to accelerate content creation, personalise learning journeys, and simulate leadership scenarios.
- Pilot and deploy AI-powered learning agents (e.g. bots, tutors, knowledge assistants) within selected programmes.
- Develop AI prompt libraries and templates to support internal capability uplift.
- Use AI video, voice, and animation tools (e.g. Synthesia, ElevenLabs) to rapidly produce learning assets tailored to different learner personas.
Learning Data & Evaluation
- Conduct organisation-wide needs analysis using data-driven methods.
- Capture and visualise learning analytics from WorkDay, pulse surveys, and digital learning platforms.
- Generate insights on learning effectiveness and behavioural change to inform iteration and leadership decisions.
- Lead experimentation through A/B testing, learning cohort comparisons, and feedback loops.
Stakeholder Engagement & Project Management
- Co-create solutions with internal SMEs, external vendors, and thought partners.
- Manage project timelines, scope, budget and procurement to deliver quality outcomes.
- Coach internal facilitators to use new AI and digital tools effectively.
What we are looking for
- Minimum 5+ years of experience in L&D, with a strong track record in digital and blended learning design.
- Proven hands-on experience in using AI tools in content design and learning interventions.
- Advanced analytical ability—LMS, survey systems, Tableau or Power BI—to derive actionable insights (e.g. via LMS dashboards, surveys, Tableau, Power BI).
- Proficient in authoring and content tools (e.g. Articulate 360, Rise, Vyond, Adobe CC).
- Strong stakeholder engagement and facilitation skills.
- Experience in leadership or change management programme design.
- Awareness of AI ethics and responsible use in learning.
Why Join Us?
- Influence leadership at the frontier of Singapore’s Smart Nation journey
- Be at the frontier of applying AI for public service-learning innovation.
- Collaborate with cross-disciplinary teams in a high-trust, high-impact environment.
- Access continuous growth opportunities, including cutting-edge tools and experimentation platforms.
About Government Technology Agency