Assistant Manager/ Manager (Knowledge & Information Management), HCC

National Heritage Board

Fixed TermsClosed

What the role is

The Heritage Conservation Centre (HCC), an institution under the National Heritage Board, plays a leading role in heritage conservation in Singapore. It is also the repository and conservation facility for the management and preservation of Singapore’s National Collection (NC).

Do you work well with diverse groups of people? Do you enjoy solving problems at the workplace? If you are an individual who loves to work with people and are always looking to improve processes through innovative ways, you are the one we are looking for to join our team!

As part of the HCC team, you will be working closely with curators, collections managers, information technology managers and conservators to develop and manage systems to ensure the life journeys of the NC are well documented for our future generations.

What you will be working on

Manage HCC’s systems for the National Collection, loans and other collections, including data architecture, system administration, workflows, system changes and user training.
Support the streamlining and enhancement of business processes related to systems in HCC and across NHB. This includes collection and analysis of user requirements and prepare proposals for clearance.
Manage project vendors and stakeholders across NHB, coordinating and tracking timelines and performance to ensure smooth implementation of the project.
Support the management of accounts (processing applications to creation and updating of accounts) for HCC’s knowledge management systems.
Ensure systems adhere to government guidelines.
Ensure collection data is accurately maintained and updated by users, and support data cleansing and verification activities.
Participate as a member in work groups on topics related to collection management or institutional excellence.
Any other ad-hoc duties and projects assigned.

What we are looking for

System Product Management

Ability to plan and manage system-related projects, ensuring timely delivery and adherence to objectives
Experience in working with developers to streamline and automate business workflows
Ability to identify and implement system improvements and risk management plans
Skills in managing system access frameworks and information protocols
Demonstrated ability to guide users on system functionalities and processes
Competent in MS Office and able to quickly pick up computer skills and knowledge
Meticulous, organised and independent in system administration and data management

Stakeholder Management

Experience in working with diverse groups including curators, collections managers, IT managers and conservators
Proven ability to manage project vendors and stakeholders
Demonstrate positive attitude, strong teamwork capabilities and user-centric thinking

Other Traits

Preferably at least 2 years of working experience in disciplines such as project management, user management, information systems, business process improvements or collections management.
Willing to learn and able to multi-task and handle multiple projects concurrently
Good communication, writing and time management skills
Keen interest in heritage and culture

Successful candidates will be offered a 2-year contract in the first instance.

About National Heritage Board

The National Heritage Board (NHB) champions the development of a vibrant cultural and heritage sector in Singapore. Our role is to make heritage enriching, relevant, accessible and above all, enjoyable to Singaporeans and visitors alike. If you have the Passion …to build a nation of confident people and sense of rootedness …to deliver great service towards a strong community …to inspire generations of Singaporeans through heritage preservation …to continually innovate and develop yourself as a professional …to have fun while doing all of the above We Want You! http://www.nhb.gov.sg