The Senior Executive/Manager, Digital Transformation drives strategic digital initiatives to transform MUIS' Halal certification ecosystem. This role leads the development and execution of the digital roadmap, focusing on innovation, process excellence, and system optimization to enhance certification capabilities and stakeholder experience, while ensuring alignment with Smart Nation initiatives and whole-of-government standards.
Majlis Ugama Islam Singapura
Senior Executive/Manager, Digital Transformation
Fixed TermsClosed
What the role is
What you will be working on
Spearhead comprehensive review of current certification system and processes to identify improvement opportunities and establish enhancement roadmap
Lead end-to-end tender process for system maintenance and enhancement, including requirements definition, vendor evaluation, and contract management
Drive process excellence initiatives through workflow optimisation, automation opportunities, and implementation of best practices
Develop and implement performance measurement framework to track improvements and guide continuous enhancement efforts
Coordinate with IT partners and stakeholders to implement approved system enhancements while ensuring operational continuity
Manage change initiatives and documentation updates to support process improvements and system changes
Oversee vendor performance and deliverables to ensure alignment with operational needs and service level agreements
Monitor user adoption and identify areas requiring additional training support
Lead stakeholder meetings and working groups to gather requirements and feedback
Monitor emerging digital trends and potential risks in the certification landscape, working closely with IT to develop appropriate system enhancements and safeguards while ensuring business continuity
Contribute to cluster's other initiatives and tasks as required
What we are looking for
Tertiary education in any discipline
At least 3 years of experience in process improvement and system enhancement
Strong background in business process re-engineering and quality management
Experience in government procurement and tender management
Proven track record in implementing process excellence initiatives
Excellent analytical and problem-solving capabilities
Knowledge of Halal certification processes would be an advantage
Conversant with Excel/Power BI/Tableau or other data management and analysis tools
Self-driven, independent and possess good interpersonal and people-management skills
Successful candidate will be appointed on contract basis.
In general, applicants can expect to hear from us within 4 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 6 weeks of the close of the application window.
If you are facing issues submitting your application, please contact us at careers@muis.gov.sg for assistance.
About your application process
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Majlis Ugama Islam Singapura or the wider Public Service.
About Majlis Ugama Islam Singapura
The Majlis Ugama Islam Singapura (Muis), also known as the Islamic Religious Council of Singapore, was established as a statutory body in 1968 when the Administration of Muslim Law Act (AMLA) came into effect. Under AMLA, Muis is to advise the President of Singapore on all matters relating to Islam in Singapore.
Muis is a statutory board under the Ministry of Culture, Community and Youth (MCCY). It seeks to develop a Muslim community with strong Islamic credentials that thrives in the contemporary world, and is an active partner in nation-building. At Muis, we strive to fulfil the values of compassion and inclusiveness. We design and deliver programmes which are targeted to create a community that is a blessing and inspirational to all.
Learn more about Majlis Ugama Islam Singapura