Assistant Manager to Senior Manager, Strategic Planning

Singapore Tourism Board

Permanent

Closing in 4 day(s)

What the role is

The Strategic Planning (SP) team is looking for a passionate officer to be part of a dynamic team to chart the way forward for the tourism sector.

You will be part of a team that will identify opportunities, risks, and formulate mid- to long-term strategies to define the next phase of tourism growth as part of our Tourism 2040 (T2040) roadmap.

As custodian of the corporate planning cycle, SP drives the direction and interfaces with internal business units to develop short to mid-term workplans. SP also develops, reviews and tracks organisational performance to ensure alignment with STB's strategic outcomes and importantly, works with senior management to define STB's and the tourism industry’s aspirations and goals.

What you will be working on

1. Lead the workstream around STB’s internal corporate priorities and targets. The officer needs to be data-driven and recommend relevant KPIs, appropriate targets and tracking indicators based on STB’s strategies and priorities. Additionally, the officer will work with STB’s line units to seek alignment and monitor progress, and manage our annual reporting of targets and achievements to MTI.

2. Work with relevant line units to set up the Management Dashboard, which is a tracking and monitoring framework to ensure that STB will be trending / on track to meet our T2040 targets. The target users of the Management Dashboard are members of STB Management and line units. The officer must also work with line units to incorporate relevant leading indicators into the framework to allow us to flag potential shortfall in our key indicators (eg Tourism Receipts, International Visitor Arrivals, Per Capita Expenditure) for the purpose of enabling agile shifts in tactical strategies across the year.

3. Be involved in longer term planning to identify trends, blind spots, competition/threats and/or new opportunities, which could potentially impact the future of Singapore tourism. This involves developing future scenarios for discussion and alignment with STB management, as well as identify major risks which would potentially impede meeting our overall targets.

4. In addition, officer will be part of the team to manage the following key workplans:

a. Organise annual corporate planning cycles for STB senior management and business units to formulate their workplans to ensure alignment across teams.

b. Prepare quarterly updates on key performance indicators, industry outlook, etc to MTI.

c. Work with MTI to manage key reporting platforms and updates for MTI senior management, as well as discussions on STB’s KPIs and priorities.

[Key Relationships]

Within STB, you will be able to engage across all business teams and develop a keen understanding of the tourism landscape and its operating environment. You will also work closely with MTI and other government agencies, where you would be able to learn more about the work of other economic agencies and how their work is integrated to further Singapore's economic development.

What we are looking for

At least 3-5 years of working experience
Good verbal and written communication skills
Officer must be able to think strategically, be able to connect the dots and analyse data sets and function independently.
A background in statistics, data analytics and economics will an added advantage.
Showing good business acumen, analytical thinking and judgement
Working effectively within STB to achieve results
Working effectively with stakeholders outside STB
Serving with heart, commitment and purpose
Being innovative and learning continuously

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.

About Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions. Our success comes from working as one STB team in an environment of trust, openness, fun and care. What can you expect as part of #TeamSTB? • Professional and Personal development: We provide structured training and initiatives aimed at equipping you with a well-rounded set of competencies to excel in your career. • Staff benefits: We offer flexible work arrangement, family care leave and wellness programmes to enable you to achieve a healthy level of work-life effectiveness. Award-winning Workplace • Public Sector Employer of Choice: (2nd) 2014, 2nd (2015) and 1st (2016) • Singapore's Top 100 Leading Graduate Employers: Winner - Hospitality, Leisure, and Tourism Sector (2021) • NS Mark (Gold) Accreditation For more information on STB, please visit https://www.stb.gov.sg.

About your application process

This job is closing in 4 day(s).

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Singapore Tourism Board or the wider Public Service.