As a M365 Cloud Infrastructure Engineer, you will be responsible for designing, implementing, and managing Microsoft 365 cloud solutions to ensure optimal performance, security, scalability and compliance with cyber and data security standards.
Cloud Infrastructure Engineer - IT Systems & Operations [ITE Headquarters]
Institute of Technical Education
Fixed Terms
Closing on 25 Aug 2025
What the role is
What you will be working on
- Develop and deploy M365 solutions, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business, ensuring seamless integration with existing systems.
- Continuously monitor the health and performance of M365 services, proactively addressing issues and optimising configurations.
- Implement robust security measures, including identity and access management, data protection and compliance with cyber and data security standards.
- Provide technical support for M365-related issues, collaborating with other IT teams to resolve complex problems.
- Create comprehensive documentation and conduct training sessions for end-users.
What we are looking for
- At least 3 years of experience in the development and management of M365 ecosystem
- Collaboration suite : Microsoft Exchange Online, Teams, SharePoint, OneDrive
- Identity Management : Active Directory, Entra AD
- Security products : Intune, Defender, Purview
- Endpoints : Cloud PCs
- Always keeping up to date of the latest product roadmap and best practices
- Team player with strong analytical thinking and problem-solving skills.
- Able to conceptualise the concept of operation for the new initiatives
- Team player by leading discussion between internal teams (various process stakeholders, operations, security etc) and external product principals or system integrator
- Able to work independently and as a good team player with analytical, problem-solving, management and planning skills
- Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
Added advantage
- Familiar with government tendering process, defining requirements in tender specification
- Define policies and procedures related to Endpoint Management.
- Ability to justify new initiatives and recommend new initiatives to stakeholder(s)
- Familiar with optimising and automate workflows and processes
- Knowledge of ITIL processes and procedures.
Certification/Skills Requirements
- Microsoft 365 Certified: Enterprise Administrator Expert or Microsoft 365 Certified: Endpoint Administrator Associate
- Good in PowerShell scripting and KQL.
- Microsoft Certified: Azure Solutions Architect is a bonus
- Certification in ITIL is a bonus
About Institute of Technical Education
The Institute of Technical Education is a globally-recognised world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands-on, Minds-on, Hearts-on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.
About your application process
This job is closing on 25 Aug 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Institute of Technical Education or the wider Public Service.