Senior Executive (Financial Aid Operations)

Singapore Polytechnic

Fixed Terms

Closing on 16 Sep 2025

What the role is

Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025

Ranked #19 for The Straits Times Singapore’s Best Employers 2024 & 2025

The Senior Executive (Financial Aid Operations) will play a key role in supporting the administration, communication and reporting functions of financial aid schemes. This role ensures smooth and timely execution of financial assistance application cycles, temporary staffing coordination and digitalisation initiatives. The appointee will also support donor engagement and reporting efforts to maintain trust and accountability with stakeholders.

What you will be working on

Responsibilities:

Financial Aid Operations & Application Management

Coordinate the annual publicity and application cycles for bursary awards.
Support the processing and verification of bursary applications, including liaising with temporary staff and students.
Assist with student outreach efforts to raise awareness of financial assistance schemes.

Temporary Staff Coordination

Provide administrative support for the recruitment process, including outreach and interview scheduling.
Assist in onboarding, leave tracking and payroll submissions for temporary staff under guidance.

Process Digitalisation & System Support

Work with internal IT teams and stakeholders to facilitate the digital submission and verification of documents in SAS2.
Support system testing by raising basic requests and provide feedback where necessary.
Review and update relevant financial aid content on the SP website to ensure accuracy and accessibility.

Donor Reporting & Stakeholder Engagement

Prepare monthly statistics and assist in data collation for internal reports, audits and donor reporting.
Send notification emails to bursary recipients and donors.
Assist in the planning and logistics of donor-related events and student engagement sessions.

What we are looking for

Key Requirements

A diploma or degree in business administration, social sciences, education or a related field
At least 2–3 years of relevant work experience in student services, financial assistance, or administrative roles
Strong organizational skills with the ability to manage timelines and coordinate multiple tasks
Meticulous with attention to detail and accuracy in data handling and reporting.
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Good interpersonal and written communication skills
A team player who is adaptable and proactive in a dynamic environment.
Ability to work with sensitivity and discretion, especially in handling confidential student information.

Successful candidate will be offered a 2-year contract in the first instance.

About Singapore Polytechnic

As Singapore’s first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.

About your application process

This job is closing on 16 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Singapore Polytechnic or the wider Public Service.