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Ministry Of Social And Family Development

Assistant Manager/Manager (Child Protection Officer), RPG/OPS

Ministry Of Social And Family Development

Permanent/Contract

Closing on 18 Sep 2025

What the role is

Description of Group: Looking for a workplace with passion and commitment to empower and restore lives of the vulnerable population in Singapore? Join the Rehabilitation and Protection Group (RPG)! RPG undertakes the statutory functions in the rehabilitation of adult and youth offenders, and the protection of children and families. Our mission is to empower individuals and families to break cycles of abuse, neglect and offending. You influence and shape lives, and in the process, the future of the rehabilitation and protection landscape in Singapore. To support your professional development, you will receive comprehensive training and develop foundational capabilities and knowledge on rehabilitation and protection work. You will also be given the opportunities to rotate to different exciting roles within RPG and broaden your perspectives, skills and experiences. Description of Division: As part of the RPG family, the Protective Service (PSV)/Operations (OPS) Division is dedicated to safeguarding the safety and well-being of individuals vulnerable to abuse, neglect, or exploitation—including children, vulnerable adults, and families affected by domestic violence. We provide statutory interventions and supportive services for those who have been seriously harmed or are at high risk of serious harm, ensuring timely, coordinated responses to meet their needs and uphold their protection. Additionally, PSV/OPS plays a key role in facilitating the child adoption process, ensuring the welfare of both the child and adoptive family. PSV/OPS adopts a holistic approach through early intervention, comprehensive assessments, case management, and crisis response. Our team works in close collaboration with social service agencies, healthcare professionals, law enforcement, and community partners to identify risks, develop safety plans and provide ongoing support.

What you will be working on

Responsibilities: Every child deserves a safe home environment free from violence. The Protective Service takes the lead in protection policies and processes to safeguard the safety and well-being of children and young persons in Singapore. As an Assistant Manager/Manager, you will investigate alleged child abuse and neglect cases. You will also work with the children, their families and various stakeholders to keep the children safe from harm. You will: • Provide statutory intervention and supportive services to address the needs of children and young persons who have been seriously harmed or are at high risk of serious harm. • Conduct social investigations and provide case management services for children and young persons who have been abused or neglected by their parents or caregivers. • Work closely with the public and people sectors to provide services for children who are in need of statutory guidance or care and protection because of abuse, neglect and abandonment.

What we are looking for

• Background in Social Work, Psychology or related discipline • Experience in working with vulnerable children and families or with investigative experience in social service settings is an added advantage • Able to work calmly in highly stressful situations and environment • Be tenacious and resilient in handling difficult situations/clients • High level of emotional resilience • Good engagement, assessment, problem solving and multi-tasking skills • Good analytical and critical thinking abilities • Enjoy teamwork Career Development: • We provide an individual career development plan for each staff. • We provide opportunities for staff rotation to different work areas in RPG/MSF to broaden perspectives, skills and experiences. • We believe and invest in staff training and development. You will receive comprehensive training and develop foundational capabilities and knowledge on rehabilitation and protection work. We also provide sponsorships/scholarships for staff training and studies to support professional development. Only shortlisted candidates will be contacted for an interview.

About Ministry Of Social And Family Development

“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

About your application process

This job is closing on 18 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.