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People's Association

People's Association

Manager (Marketing & Communications), Wisma Geylang Serai

Fixed TermsClosed

What the role is

The Manager assists the Senior Manager to implement cohesive communication to all WGS target demographics, supporting WGS's position as a one-stop agency to serve all the needs of residents. The role executes promotional partnerships and manages communication collaterals across various channels to maximise reach to residents.

What you will be working on

Partnerships

  • Coordinate with retail asset management to implement joint partnerships with WGS tenants.

  • Manage multiple partnership projects simultaneously while ensuring efficient use of marketing resources.

  • Maintain and run loyalty programs to attract repeat visitors and maintain member engagement.

  • Coordinate on-site events that may or may not include external partners to promote tenants’ services and facilities.

  • Prepare and distribute marketing collaterals through various channels to promote WGS as an integrated cultural and heritage destination.

  • Maintain working relationships and engage with partners to leverage on external resources and strengths to achieve greater mileage and cost savings for WGS.

  • Manage social media content and ensure regular updates across WGS's social media platforms.

Public queries

  • Handle public feedback and queries with regards to events and booking of facilities at WGS.

Administration

  • Support Senior Manager in preparing the Annual Communications and Marketing Work Plan, including budget tracking and procurement records.

IPOG staff are also to perform the following duties:

National and Community Programmes

  • Coordinate national programmes for WGS (e.g. Annual Bazaar, Monthly Cultural Events, Bulan Bahasa) including meetings, rehearsals and execution.

Partnerships and Networks

  • Serve as secretariat to WGS committees (Programme Advisory Committee, Precinct Development Inter-Agency Committee, WGS Social Network Committee, Facilities Management Committee, Integrated Programming Committee, Kurnia Operations Committee, M3)

  • Attend evening meetings with grassroots committees (CCC, CCMC) and community partners (MMOs, VWOs).

Facilities and Operations

  • Conduct periodic checks on WGS facilities, security, cleaning and tenant operations.

  • Support Kurnia (MMO Hub) operations beyond office hours as required.

What we are looking for

As above

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within People's Association or the wider Public Service.


About People's Association

The People’s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.

Learn more about People's Association