You will lead the Technology Business Management (TBM) unit, which manages the business processes and provides business support for MAS Technology Group (TG).

The TBM unit performs the following functions:

(i) Financial management

• Budgeting, and financial planning for TG

• Financial management and control throughout the year, to stay within budget and objectives

(ii) Technology business governance

• Investment and prioritisation - To manage and operate the governance of investment and investment priorisation across stakeholder groups, in concert with the technology partners and business partners across the organisation

• Programmes and projects - To operationalise programme and project governance across group forums

• Performance - To manage and operationalise the governance of the performance of projects and products, into their post go-live BAU operations

(iii) Technology business policies, processes and controls

• Procurement to Payment - Design, manage and operationalise the governance for TG purchases through to payments to vendors

• Augmented Resource and Vendor personnel - Design, manage and operationalise the processes for ongoing management and operations of Augmented Resources and Vendor personnel

(iv) Procurement, Sourcing and Partner Management

• Supplier management - Identify and develop strategic suppliers, and operationalise strategic supplier management

• Vendor performance management

• Manpower and Resourcing contracts - Develop and operationalise resourcing plans for TG, including manpower resourcing contracts and development centres

(v) Financial operations

• Accounts Payable - Managing and executing the invoice payment operations for TG

• Accounts Receivable - Managing and executing the invoicing and collection for TG, including dunning

• Financial reporting - Reporting and analysis of financials for technology management

• Accrual management - Accrual management and operations, across financial periods

(vi) Asset management operations

• Lifecycle operations - The lifecyle of Financial assets and Non-financial trackable items across their lifecycle from procurement till decommissioning, across financial and field asset tracking

• Capitalisation operations - To execute capitalisation at the appropriate point in the lifecycle

• Stock takes and inspections - Across assets throughout TG

• Asset operational controls - To conduct control and review activities on assets, and to operationalise controls

(vii) Personnel management operations

• Personnel management operations for Augmented Resources - The operational management of of Augment Resourcing frameworks and contracts, and the onboarding till offboarding operations and controls of augmented resources

• Personnel management operations for Vendor personnel - The operations for onboarding to offboarding of vendor personnel who are working with TG

• Skills and Personnel development - Plan and operationalise mentoring, training and skills development activities and programmes for technology officers (TG Academy and Mentoring programmes)

(viii) Facilities and space management

• The unit also undertakes facilities and space management for TG, which includes the management of furniture, renovations, space and seating management

​(ix) Secretariat support

• The unit serves as the secretariat for a number of forums

(x) Management support

• The unit provides management support to TG leadership

In this role, the officer is expected to undertake the following:

• To provide leadership to the team, lead, organise and manage the unit towards delivering the required outcomes

• To develop and manage stakeholder relationships across finance, procurement, facilities management and security functions; as well as business departments who are users of technology, and technology stakeholders across applications, infrastructure and cybersecurity teams, and other tech-enabled teams across MAS.

• As an individual contributor, and in a team leadership capacity, to:

  • Engage stakeholders and technology group officers to derive insights into operations and develop actionable insights into improving the business operations

  • Develop strategies for the above areas

  • Design processes and controls, in consultation with stakeholders, and towards organisational requirements

  • Operationalise process and controls, including the day-to-day execution of processes

  • Design and operationalise business governance, compliance and controls, and risk management for the group

• Bachelor Degree with minimally 10 years of related working experience

• Strong experience in managing business, IT and senior stakeholders; and influencing diverse stakeholders

• Strong written and verbal communication skills; good interpersonal and organisational skills

• Familiarity with Government IM8 is a plus, but not mandatory

• Familiarity with audits and audit management is a plus, but not mandatory

• Strong leadership skills, to lead teams towards outcomes even without direct-lines-of-authority

• Good analytical skills, and able to work in the grey space to distill issues, and create and crystallise solutions

• Ability to execute operations, with an eye for operational rigor

• Self-driven, motivated, creative and team-oriented leader

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.