You will be part of the Data and Systems Team, focusing on both data analytics and systems development initiatives. The role encompasses analysing enterprise programme data to uncover strategic insights, developing predictive models to evaluate programme effectiveness, and creating interactive dashboards for performance tracking. In addition, you will drive the enhancement of digital tools and systems for WSG programmes, working closely with IT personnel and stakeholders to translate business requirements into technical solutions while ensuring robust project delivery and stakeholder alignment.
Manager, Data Analytics and Systems Development [EPD]
Workforce Singapore
Fixed Terms
Closing on 25 Aug 2025
What the role is
What you will be working on
Responsibilities
Data Analytics
Collaborate with cross-functional teams to understand business context and strategic priorities to define problem statements and objectives and develop key performance indicators and metrics
Collect and review relevant data from various enterprise programmes and engagement data and perform data cleaning, validation and checks to enable data-driven decision making
Analyse enterprise programme and engagement data to identify key insights and trends that inform enterprise workforce development and engagement strategies and policy enhancements
Develop predictive models and conduct advanced data analytics to forecast programme outcomes and evaluate programme effectiveness
Create user-friendly interactive dashboards using data visualisation tools to present strategic insights on programme performance. Maintain and enhance these dashboards for performance tracking
Present analytical findings and projections on programme adoption to stakeholders in clear, compelling ways that drive decision-making
Contribute towards a data-driven culture through knowledge sharing and best practices
Systems Development
Collaborate with relevant IT personnel, internal stakeholders and vendors, to support the development and enhancement of relevant digital tools and systems to support onboarding of enterprises on WSG programmes
Lead the requirement gathering sessions and translate business needs by working with the relevant IT personnel on the technical specifications
Drive project implementation from conception to delivery, ensuring alignment with stakeholders needs and monitoring project timelines and outcomes
What we are looking for
Requirements
Knowledge/Skills
Strong knowledge of advanced analytics and predictive modelling techniques
Relevant experience in data analytics, predictive modelling, or statistical analysis
Proficiency in data analysis and visualisation tools (e.g. Stata, SAS, R, Python, Tableau) would be advantageous
Experience in process owner implementation of IT systems and data analysis in public service context would be advantageous
Good knowledge of data platforms and ability to discuss technical requirements
Proven experience in building and maintaining interactive dashboards for tracking programme performance
Ability to conduct predictive analytics and forecast outcomes
Good project management skills
Good communication skills with the ability to work closely with internal and external teams
Abilities/Aptitudes
Team player with good interpersonal skills, and the ability to work with and address the needs of diverse stakeholders
Strong analytical and problem-solving skills, ability to translate data insights into actionable strategies
Interest in leveraging data analytics and digital solutions to drive enterprise development strategies
Resourceful, determined and adaptable
About Workforce Singapore
Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It will oversee the transformation of the local workforce and industry to meet ongoing economic challenges.
WSG will promote the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This will ensure that all sectors of the economy are supported by a strong, inclusive Singaporean core.
While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG will also address the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It will help businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs
About your application process
This job is closing on 25 Aug 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Workforce Singapore or the wider Public Service.