You will be part of a lean team with the following key responsibilities:
• Visioning and Strategy Workshops: Deploy a range of organisation development techniques to design, plan, and facilitate a series of workshops involving senior leadership, middle management, nominated officers, and essential partners to achieve internal stakeholder alignment for digitalisation in the Ministry.
• Design Sprints: Utilise design thinking and lean six sigma techniques to design, plan, and facilitate a series of design sprints to (a) work with divisions in reviewing work processes and co-creating solutions, and (b) a range of stakeholders in gathering requirements for next-generation systems. The resulting process innovations should help our officers work smart, work well, work better, and address organisational needs.
• Technical Partnerships: Conduct market scanning, and establish business partnering arrangements with technical partners from within the Ministry Family, across Public Service, and external providers that can translate our business requirements into (a) solutions that are deployable in the workplace, and (b) next-generation systems to facilitate organisational improvement.
• Solutions Development and Project Management: Work with partners to translate business requirements into (a) solutions that could be deployed in our workplace, and (b) next-generation systems that could help our officers work more efficiently and address organisational needs. On project management, it would entail project scoping, budgeting, procurement, risk management, regular progress check-ins and necessary technical discussions and user acceptance testing.
• Competency Development: Research on different approaches that public and private sector organisations have taken to build digital competencies. It should lead to suitable intervention designs that contextualise digital competencies for various job functions for incorporating in the Ministry’s Learning Roadmaps. This is to facilitate officers’ self-directed learning in areas relevant to their job roles.
• Change Management: Leverage change management techniques to develop plans to support officers in embracing innovative solutions at the divisional and organisational levels. It will also involve communications and engagement, focusing on profiling success stories from divisions.
The team will also work with key partners to co-create a supportive environment through service design, with the goal of promoting process innovation.