We are seeking an experienced Human Performance Specialist to join our Safety Division. This role is crucial in optimising both the performance and well-being of our Air Traffic Controllers (ATCOs), Air Traffic Control Support Officers (ATCSOs) and Engineers while driving our human factors and safety initiatives. The position combines expertise in performance psychology, human factors, and safety management to ensure the continued excellence of our air navigation services.
Senior Manager/Manager (Human Performance & Wellbeing)
Civil Aviation Authority of Singapore
Fixed Terms
Closing on 27 Aug 2025
What the role is
What you will be working on
Key Responsibilities
Performance Enhancement & Mental Well-being:
- Conduct individual and group coaching sessions
- Develop and implement performance enhancement programmes
- Design and drive mental well-being initiatives including peer support programmes
- Provide training on fatigue management, stress management, and decision-making
- Support fitness for duty assessments and return-to-work programmes
Human Factors & Safety:
- Lead human factors investigations and analyses
- Develop preventive strategies based on investigation findings
- Contribute to safety management system improvements
- Conduct workload and fatigue management studies
- Design and deliver human factors training programmes
Critical Incident Stress Management:
- Establish and maintain CISM programme
- Provide psychological support following critical incidents
- Facilitate group debriefings and peer support sessions
- Monitor and analyze programme effectiveness
- Develop post-incident support frameworks
Organisational Assessment & Development:
- Design and conduct safety culture surveys and focus groups
- Analyze operational data to identify human performance trends
- Develop performance metrics and assessment frameworks
- Provide evidence-based recommendations to management
- Support the development of human performance policies
What we are looking for
Required:
- Trained in Psychology, Human Factors, or related field
- Minimum 8 years experience in aviation psychology or human factors
- Strong expertise in performance coaching and human factors analysis
- Experience in safety investigations and incident analysis
- Proven track record in programme development and implementation
- CISM certification or equivalent crisis intervention training
Preferred:
- Qualifications in Aviation/Organizational Psychology or Human Factors
- Experience in Air Traffic Control or Air Navigation Services
- Certification in psychometric assessments
- Background in safety management systems
- Training and facilitation experience
Skills & Competencies
- Strong analytical and critical thinking abilities
- Excellence in stakeholder management
- Outstanding communication and interpersonal skills
- Ability to work independently in a complex environment
- Project management capabilities
- Data analysis and reporting expertise
What We Offer
- Opportunity to shape human performance initiatives in a world-leading ANSP
- Professional development opportunities
- Competitive compensation package
- Collaborative work environment
- Global industry exposure
About Civil Aviation Authority of Singapore
The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives.
About your application process
This job is closing on 27 Aug 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Civil Aviation Authority of Singapore or the wider Public Service.