Assistant Manager, User Experience Centre – INP

Singapore Polytechnic

Fixed Terms

Closing on 25 Sep 2025

What the role is

Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025
Ranked #19 for The Straits Times Singapore’s Best Employers 2024 & 2025

User Experience Centre (UXC) is a dynamic, multidisciplinary-teamed consultancy centre within Singapore Polytechnic (SP) dedicated to driving innovation through humanity-centred design and diverse collaboration opportunities for industry partners through consultancy projects and training programmes.

Reporting to the Centre Director, the appointee will be part of the team from Singapore Polytechnic’s User Experience Centre. He/she will be able to lead and provide domain expertise in Design Thinking, User Experience Design and/or , to lead with respect to industry domain area in building and developing strategic engagements and partnerships with industry partners and lead consultancy project(s) with focus on physical and/or digital products and services; to mentor & train junior staff in area of specialisation and be proficient and competent in the design and/or creative domains.

What you will be working on

Responsibilities:-

Lead and coordinate with local and regional partners to bring in consultancy, project work, training workshop, continuing education training in short courses and programmes, business development and internationalization work with regional partners in ASEAN.
Lead and develop strategies with the team to grow Singapore Polytechnic as a thought leader in Design Thinking/Humanity-Centered Innovation regionally and in areas of Continuing Education. Able to plan for the team’s future needs and operations.
Lead and coordinate with other centres/schools in business development efforts to bring in leads for inter-centre consultancy and project work.
Responsible and accountable in project continuity and transformation beyond their initial scopes and identify additional opportunities within the client’s organization for strategic long-term partnership and collaboration with SP.

What we are looking for

Requirements:-

> 4 – 8 years of work experience preferably in similar fields inclusive of the design and/or creative domains.
Positive, dynamic individual with ability to lead and/or oversee multiple project teams to achieve the highest level of performance without compromising timelines and team harmony.
Proficiency with user research, user interviews methodologies, design, design thinking and prototyping tools and methods
Strong collaboration skills, with the ability to guide high performing teams using persuasion and influence (rather than command and control)
Strong presentation and storytelling skills
Strong eye for details and above all has a burning curiosity to learn and understand and make sense of data.
Highly adaptable, professional and resourceful
Responsible, meticulous and highly organised individual with the ability to be responsible for multiple activities and doing diverse projects and thrive under pressure
Team player with the ability to work well collaboratively and independently

Successful candidate will be offered a 2-year contract in the first instance.

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

About Singapore Polytechnic

As Singapore’s first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.

About your application process

This job is closing on 25 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Singapore Polytechnic or the wider Public Service.