
Senior Manager (Operations)
Ministry of Digital Development and Information
Permanent/Contract
Closing on 09 Sep 2025
What the role is
This role is responsible for the development and review of operational contingency plans and standard operating procedures to ensure the security and resilience of Singapore’s info-communications & media infrastructure, and digital operating environment.
What you will be working on
It entails working with internal and external stakeholders to develop and review ops doctrines, concept of operations and supporting systems across MDDI’s domain areas. These support and enhance our operational readiness both in peacetime and crises.
In addition, the role also involves coordinating with stakeholders to conduct operations/exercises, resource planning for ops needs, and ensuring ministry requirements are incorporated into higher-level planning forums.
What we are looking for
• At least four to six years of experience in operations planning and development, incident & crisis management, ops centre management, or emergency preparedness
• Knowledge of cybersecurity, infocomm/media industry and technology would be useful
• Some understanding of national security considerations and operating context is required
• Familiar with developing and drafting of standard operating procedures
• Ability to speak and write in English effectively, preferably with experience in preparing reports and presentations for stakeholders of all levels
• Ability to work collaboratively in a team environment
• Ability to deal with ambiguity and remain calm under pressure
Please note that only shortlisted candidates would be notified.
For more information on careers in MDDI, please access the link (https://www.mddi.gov.sg/join-us/careers/life-at-mddi/). For more information on our job vacancies, please access Careers@Gov (https://www.careers.gov.sg/) and search for “MDDI” in the Search bar.
About Ministry of Digital Development and Information
The Ministry of Digital Development and Information (MDDI) drives Singapore’s digital development in four key domains — the economy, government, security, and society. MDDI oversees the development of the infocomm technology, cybersecurity, and media sectors; the Government’s digitalisation initiatives; and the national library, national archives, and public libraries. The Ministry is also responsible for effective public communications, and the Government’s information and public communication policies.
About your application process
This job is closing on 09 Sep 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry of Digital Development and Information or the wider Public Service.