Director (Corporate Communications, Corporate Development Division)

Inland Revenue Authority of Singapore

Fixed Terms

Closing on 09 Sep 2025

What the role is

Join IRAS and Make a Difference to the Singapore Tax Story!

As our Director of Corporate Communications, you will be the architect of IRAS’ internal and external communication strategies and a trusted advisor to the Senior Leadership team. This is a strategic, high-visibility role responsible also for driving brand and content strategies across multiple channels, as well as media relations and crisis management.

What you will be working on

Strategic Leadership

Develop and oversee implementation of IRAS-wide communications strategy
Lead brand strategy and reputation management initiatives
Direct marketing communications strategy and budget allocation
Align communications objectives with national agenda and organisational goals

Media and Crisis Management

Develop strategies to engage media channels in order to portray the agency and its messages accurately. Where necessary, work with other government agencies with similar mandates or issues with cross-cutting impact
Lead media relations and crisis communications, anticipating possible public reactions and media reporting angles
Guide spokesperson preparation and media engagement
Oversee media monitoring and sentiment analysis
Develop strategies to manage public perception and media narratives

Content and Digital Strategy

Direct content strategy across all platforms with emphasis on digital-first approach
Guide narrative development and message framing across campaigns to align the national narrative and guide the framing of messages to ensure socio-political and cultural sensitivities are well balanced with effectiveness of messaging
Ensure brand consistency across all communications
Oversee performance measurement and analytics

Outreach and Engagement

Provide strategic guidance on internal and external communications programmes and stakeholder engagement
Manage inter-agency relationships and communications
Guide public outreach initiatives

Analytics and Research

Drive data-informed decision making to address communications and branding issues
Oversee communications research agenda
Guide sentiment analysis and public opinion monitoring

What we are looking for

We are seeking a dynamic and visionary leader who embodies the following competencies:

Strategic mindset with strong planning and execution capabilities in communications and branding.
Proven leadership in managing teams and driving cross-functional collaboration.
Innovative and forward-looking, with a track record of adopting new tools and approaches.
Excellent communicator, skilled in both internal and external communications, including media relations.
Digitally savvy, with knowledge of current trends and tools in communication technologies.

About Inland Revenue Authority of Singapore

Our Mission: • Act as an agent of the Government and provide service in administering, assessing, collecting and enforcing payment of taxes • Advise the Government and represent Singapore internationally on matters relating to taxation

About your application process

This job is closing on 09 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Inland Revenue Authority of Singapore or the wider Public Service.