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Inland Revenue Authority of Singapore

Manager (Payroll, Benefits & Service Conditions Management)

Inland Revenue Authority of Singapore

Fixed Terms

Closing on 14 Sep 2025

What the role is

Join IRAS and Make a Difference in securing the revenue for Singapore’s economic and social growth. As a Payroll & Benefits Specialist in our dynamic HR team, you’ll play a pivotal role in ensuring our employees receive accurate remuneration and comprehensive benefits and service conditions support, while contributing to a positive workplace culture.

What you will be working on

Human Resource (Payroll, Benefits & Service Conditions Management)

  • Oversee all aspects of payroll administration, including co-ordinating with payroll vendors and different stakeholders to support the remuneration schemes in the organisation.
  • Design and administer non-monetary compensation/ benefits package that meets employee profiles and organisation’s budget, and which are aligned to the organisation’s brand and employee value proposition.
  • Deploying analytic tools to predict employee trends, measure the impact and relevance of IRAS’ benefits, and recommend appropriate policies.
  • Administer employee benefits, policies and procedures on IRAS employment terms and conditions (e.g. code of conduct, retirement/resignation, flexible employment) effectively, including communicating key points of, and rationale behind HR policies and processes to employees and line managers. 

Strategic HR Systems

  • Identify, evaluate and effectively harness and implement potential technology and digital/AI/data analytics or automation tools to improve HR processes and systems to achieve greater efficiency and synergy across teams.
  • Consolidate and analyse statistics in support of the agency’s decision-making process.

User Experience & Continuous Improvements

  • Support line departments to achieve their objectives in their transformation journey.
  • Be the voice of the stakeholders and provide regular feedback/ ideas to improve user experience and ensure consistent value propositions across multiple user-groups and contact channels.
  • Identify opportunities and apply knowledge of relevant technologies (e.g. RPA, data analytics) or methodologies (e.g. BI & Design) in the form of projects/other interventions across branches/divisions to improve user experience or streamline processes.
  • Participate and contribute in key activities and milestones in the implementation of digital/AI/data analytics projects.
  • Plan continuous work improvement activities and performance improvement strategies.

What we are looking for

  • Background in Human Resource or a related discipline, with prior experience in Payroll, Benefits and Service Conditions Management    
  • Possess a good understanding of the total benefits framework and policies as well as industry trends and best practices
  • Excellent presentation, written and verbal communication skills
  • Self-motivated, resourceful, independent and a team player
  • Creative and willing to challenge status quo

About Inland Revenue Authority of Singapore

Our Mission: • Act as an agent of the Government and provide service in administering, assessing, collecting and enforcing payment of taxes • Advise the Government and represent Singapore internationally on matters relating to taxation

About your application process

This job is closing on 14 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Inland Revenue Authority of Singapore or the wider Public Service.