Assistant Manager, Vocational Investigation & Appeal
[LTA-PT] ASSISTANT MANAGER (VOCATIONAL LICENSE INVESTIGATION & APPEAL)
Land Transport Authority
Fixed Terms
Closing on 25 Sep 2025
What the role is
What you will be working on
Reporting to the Manager, your key responsibility is to conduct investigations into offences and assessing appeals relating to conduct of Vocational Licence (“VL”) holders and use of public service vehicles. In addition, you will be required to undertake projects that improves work processes and efficiency, which may involve process reviews, systems development and statistical analysis. You are also required to support the Manager in the day-to-day operations of the section.
What we are looking for
Tertiary qualification in any discipline.
At least 3 years’ working experience, preferably in areas related to investigation and enforcement.
Keen interest in investigation-related work and good team player.
Able to exercise sound judgment with ability to multi-task in a dynamic environment.
Good written communication and analytical skills.
Resourceful, self-motivated and initiative.
Able to communicate well with the public and handle difficult customers.
Able to work collaboratively with other stakeholders.
Experience in statistical analysis and being IT savvy will be advantageous.
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
About Land Transport Authority
The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.
Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.
About your application process
This job is closing on 25 Sep 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Land Transport Authority or the wider Public Service.