This is a 2-year contract position as a Assistant Manager/Manager, Special Educational Needs (SEN) in the School of Design & Environment
ASSISTANT MANAGER / MANAGER , SEN - STUDENT & ALUMNI SERVICES OFFICE
Ngee Ann Polytechnic
Fixed Terms
Closing on 21 Sep 2025
What the role is
What you will be working on
As Assistant Manager/Manager (Special Educational Needs - SEN) at Ngee Ann Polytechnic (NP), you will lead a team to support students with diverse learning needs, and drive the development, implementation, and evaluation of inclusive education initiatives to enhance our polytechnic’s learning environment.
Your responsibilities will include, but are not limited to, the following:
Lead the assessment, planning and implementation of individualised support plans for students with special educational needs (SEN), in collaboration with academic staff and other stakeholders.
Supervise case management processes, ensuring timely and effective intervention, and maintain detailed and confidential case documentation.
Design and oversee the implementation of institution-wide inclusive education policies and support frameworks in alignment with national guidelines.
Establish and manage data systems to track student progress, service utilisation and programme effectiveness; use data insights to drive service improvements.
Develop and present regular reports and proposals to management to inform resourcing decisions and service development.
Manage and coach a multidisciplinary SEN support team, including learning support staff and assistive technology specialists, to build team capability and ensure service quality.
Collaborate with schools, counsellors, external partners and specialists to provide holistic and coordinated student support.
Oversee the SEN function's budget and resources and explore funding opportunities to enhance service offerings.
Provide targeted coaching to SEN students to support their individual learning needs.
Drive professional development and training initiatives for academic and support staff to foster an inclusive campus culture.
What we are looking for
Relevant tertiary qualification with postgraduate training in Special Educational Needs and preferably at least 5 years of relevant work experience in either SEN, counselling, social work or work involving youths and/or PwDs.
A strong background in inclusive education, special educational needs, or related fields, preferably in an educational or social service setting.
Proven ability to lead a team, manage operations and solve problems to enhance service delivery and student outcomes.
Excellent interpersonal and communication skills to work effectively with diverse stakeholders, including students, staff, families and external agencies.
Experience in designing and implementing support plans and inclusive strategies for students with a range of learning, behavioural or developmental needs.
Strong analytical skills and experience in using data to evaluate programme effectiveness and guide decision-making.
Familiarity with national SEN frameworks, disability legislation and assistive technology solutions.
A passion for student well-being and a commitment to fostering an inclusive and supportive learning environment.
About Ngee Ann Polytechnic
At Ngee Ann Polytechnic, our nine academic schools offer over 40 full-time diplomas to a growing student population of more than 15,000. As a public tertiary institution, internationally-recognised for its academic excellence and close industry links, NP prides itself on having a dedicated and professional teaching faculty, complete with campus facilities that are among the finest in the world.
An institution of higher learning, Ngee Ann Polytechnic believes in giving every student an enriching learning experience and every employee the opportunity to build a meaningful career.
If you are a self-starter with an innovative mind, a versatile person with the drive for all-rounded excellence, and a dedicated team player who shares our vision and values, we invite you to join our inspired team.
About your application process
This job is closing on 21 Sep 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ngee Ann Polytechnic or the wider Public Service.