Assistant Manager/Manager, Donor Engagement

National Library Board

Fixed Terms

Closing on 16 Sep 2025

What the role is

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.

We can offer you:
• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
• An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

The Donor Engagement team at the National Library (NL) is responsible for cultivating relationships with donors and encouraging them to contribute Singapore heritage materials to enrich the National Library's collections. This role is crucial in preserving Singapore's documentary heritage and supporting the National Library Board's vision and mission through strategic donor engagement and collection development.

Location: National Library Building, 100 Victoria Street, Level 7 Singapore 188064
Division/Dept: National Library/ Collections (Donor Engagement)

What you will be working on

Develop and implement donor engagement strategies to build relationships with individuals, families and organisations.
Review and develop policies and guidelines for donation management, keeping abreast of new trends including born-digital donations.
Lead the end-to-end donation management process, from initial engagement to collection processing tracking. This includes proper documentation of donation activities and donor acknowledgments.
Lead cross-divisional projects, including the annual Donors' Appreciation Night, and organise networking events or activities that strengthen and establish relationships with donors.
Manage the promotion of new donors and their collections across various platforms (e.g. mass media, NL websites and social media channels) and oversee donation agreements, copyright clearance and tax deduction applications. This includes collaboration with various internal stakeholders such as Legal, Marketing and Corporate Communications teams.

What we are looking for

2-5 years of relevant experience in donor relations and project management. Applicants with no experience may apply.
Knowledge of or interest in Singapore's Southeast Asian history (preferred).
Strong communication and interpersonal skills with the ability to build and maintain relationships with diverse stakeholders.
Excellent project management capabilities and experience in leading cross-functional teams
Strong attention to detail and strategic thinking ability to develop effective donor engagement approaches.
Experience in policy development and process improvement.
Ability to work independently and handle sensitive matters with tact

The successful candidate will be appointed on a 2-year contract at the first instance. We regret to inform that only successful candidates will be contacted.

About National Library Board

To each reader, the library is a window to a vibrant imagination and exciting possibilities. For families, the library experience occupies a special in their hearts and of memories collected over generations. Libraries hold a special and familiar place in each of our hearts. NLB seeks to provide a trusted, accessible and globally-connected library and information service so as to promote a knowledgeable and engaged society. If you share our passion to create memorable library experiences for all our readers, we invite you to join the NLB family.

About your application process

This job is closing on 16 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Library Board or the wider Public Service.