Families are the bedrock of our society. The goal of Family Life Group (FLG) is to build strong and resilient families, supporting them through all life stages. As the central coordination division for FLG, the Operations Planning & Transformation (OPT) division is responsible for ops strategy, corporate planning, transformation, data and digitalisation, capability development and engagement strategies for FLG.

Reporting to the team lead (Senior / Assistant Director), you will be part of the Operations Planning & Excellence (OPE) Branch that oversees the FLG’s workplan and transformation plans, in order to enhance customer experience, improve service delivery and programme effectiveness. You will be a key member responsible for designing and executing organisational development strategies that will enhance staff competencies, driving culture transformation initiatives to promote collaboration and high performance, and leading change management initiatives during restructuring or system implementations. These organisational development efforts will contribute to delivering MSF’s strategic outcomes of encouraging marriage and parenthood, reducing marriage dissolution, and improving family resilience. The role involves the following: • Design and implement OD strategies, conduct organisational assessments to identify capability gaps and structural inefficiencies • Plan and implement strategies to raise staff competencies to be more effective in their work • Drive culture transformation initiatives to promote collaboration and high performance • Support organisational excellence through effective change management

• At least 2 years of experience in organisational development work • Strong analytical and critical thinking, writing and communication skills • Ability to analyse issues from a strategic and systems perspective, while having a good grasp of details and processes • Good stakeholder engagement and management skills • Ability to work independently and in teams. • Strong problem-solving skills

“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!