Description of Group: Looking for a workplace with passion and commitment to empower and restore lives of the vulnerable population in Singapore? Join the Rehabilitation and Protection Group (RPG)! RPG undertakes the statutory functions in the rehabilitation of adult and youth offenders, and the protection of children and families. Our mission is to empower individuals and families to break cycles of abuse, neglect and offending. You influence and shape lives, and in the process, the future of the rehabilitation and protection landscape in Singapore. To support your professional development, you will receive comprehensive training and develop foundational capabilities and knowledge on rehabilitation and protection work. You will also be given the opportunities to rotate to different exciting roles within RPG and broaden your perspectives, skills and experiences.

Description of Division: As part of the RPG family, the Protective Service (PSV)/Operations (OPS) Division is dedicated to safeguarding the safety and well-being of individuals vulnerable to abuse, neglect, or exploitation—including children, vulnerable adults, and families affected by domestic violence. We provide statutory interventions and supportive services for those who have been seriously harmed or are at high risk of serious harm, ensuring timely, coordinated responses to meet their needs and uphold their protection. Additionally, PSV/OPS plays a key role in facilitating the child adoption process, ensuring the welfare of both the child and adoptive family. PSV/OPS adopts a holistic approach through early intervention, comprehensive assessments, case management, and crisis response. Our team works in close collaboration with social service agencies, healthcare professionals, law enforcement, and community partners to identify risks, develop safety plans and provide ongoing support. Responsibilities: Reporting to the Assistant Director / Senior Assistant Director, your role is to lead a team of protection officers to safeguard children’s safety and wellbeing by providing triages/investigation, supervision and guidance to them in assessing, putting in safety and intervention plans and decision-making for the cases. As a Senior Manager / Manager (Team Lead), you will: • Lead a team of protection officers undertaking triage/investigation, safety planning for children, guide assessments to put in place appropriate intervention plans and right-siting of referrals or cases to work with families and professionals to ensure continued safety and well-being of the children; • Assist to oversee day to day operations of the team which includes regular reviews of cases, operational processes; • Support and contribute to the development, implementation, and reviews of operational policies and processes on child protection to improve effectiveness and efficiency of CP’s function; and • Work closely with vulnerable children and their families, the community and professional partners to build safer and stronger families.

Requirements: • Background in Social Work, Psychology or related discipline or with at least 3-5 years of experience in working with vulnerable children and families or with investigative experience in social service settings; • At least 2 years of leadership/supervisory experience; • Able to work calmly in highly stressful situations and environment; • Be tenacious and resilient in handling difficult situations/clients; • High level of emotional resilience; • Good engagement, assessment, problem-solving and multi-tasking skills; • Competent in building strong teams; • Open to providing and receiving supervision; • Able to improve existing processes and practices. Functional Competencies • Professional Practice • Case Management-Engagement, Assessment, and Planning • Case Management- Intervention, Review and Documentation

“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!