You will be part of a dynamic team involved in the review and formulation of mid-to long-term incentive strategies to achieve STB's desired outcomes and targets, especially as articulated in STB’s Tourism 2040 (T2040) strategy. In addition, you will oversee the management of grant schemes for effective utilization to achieve tourism outcomes and meet industries’ needs, as well as ensure policy compliance.
Manager to Senior Manager, Incentive Policy
Singapore Tourism Board
Permanent
Closing on 01 Oct 2025
What the role is
What you will be working on
As part of the Incentive Policy team, the role will allow you the opportunity to shape incentives that can address market gaps in STB’s efforts to drive destination attractiveness, expand target audiences and grow industry capabilities as well the opportunity to identify and apply suitable analytic and technology tools (e.g. GenAI) to facilitate internal grant processes.
In addition, to augment the overall incentive toolkit for industries, you will assess and negotiate with government agencies and private sector on other available incentives that can support STB’s work. The desired outcome is a portfolio of incentives that STB teams are able to tap on to drive multivariate outcomes and strengthen Singapore’s tourism competitive advantage.
You will also oversee and administer selected grants.
This includes:
(i) ensuring grants are effectively used to achieve tourism outcomes and meet industries' needs,
(ii) ensuring policy compliance, and
(iii) analyzing and reporting the portfolio grant performance.
You will be required to work closely with business units internally across STB. Externally, you will need to maintain good working relationship with other government agencies and various teams within Ministry of Trade and Industry (MTI).
What we are looking for
At least 3 years of work experience, preferably in areas of policy review and development as well as grants management (e.g. grant design, process, and policy reviews)
Experience with business data analytics (e.g. basic analysis tools such as Excel, analysis, and recommendation of data findings)
Good verbal and written communication skills
Mathematically inclined and good with numbers
Strong interpersonal skills to manage stakeholders (both internal and external)
Meticulous and detail-oriented
Showing good business acumen, analytical thinking and judgement
Working effectively within STB to achieve results
Working effectively with stakeholders outside STB
Serving with heart, commitment and purpose
Being innovative and learning continuously
Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.
About Singapore Tourism Board
The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions. Our success comes from working as one STB team in an environment of trust, openness, fun and care.
What can you expect as part of #TeamSTB?
• Professional and Personal development: We provide structured training and initiatives aimed at equipping you with a well-rounded set of competencies to excel in your career.
• Staff benefits: We offer flexible work arrangement, family care leave and wellness programmes to enable you to achieve a healthy level of work-life effectiveness.
Award-winning Workplace
• Public Sector Employer of Choice: (2nd) 2014, 2nd (2015) and 1st (2016)
• Singapore's Top 100 Leading Graduate Employers: Winner - Hospitality, Leisure, and Tourism Sector (2021)
• NS Mark (Gold) Accreditation
For more information on STB, please visit https://www.stb.gov.sg.
About your application process
This job is closing on 01 Oct 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Singapore Tourism Board or the wider Public Service.