
Senior Manager / Manager (Airline and Terminal Operations)
Civil Aviation Authority of Singapore
Closing on 05 Oct 2025
What the role is
What you will be working on
As part of the Airline and Terminal Operations team in the Aviation Industry Division, you will be actively involved in industry transformation efforts for the air transport sector.
You will work with industry stakeholders such as the airport operator, airlines and ground handlers to transform key operational areas such as passenger services, baggage operations and terminal operations. You will formulate appropriate industry development strategies and initiatives to encourage technology experimentation and innovation so as to boost productivity, create value for businesses and passengers and improve jobs for our workers.
You will need good interpersonal skills to forge consensus among different stakeholders, as well as conviction and energy to push boundaries and encourage change.
Some of these responsibilities include (a) identifying and developing new capabilities and (b) productivity improvement through process re-engineering, technology adoption and efficient manpower deployment.
What we are looking for
Trained in any Engineering discipline with at least 4 years of related working experience in operations management or business development.
Self-motivated, driven, resourceful, a good team player and able to multi-task
Excellent verbal, written communication and interpersonal skills to persuade and build consensus among stakeholders
Strong conceptual and analytical skills to develop and execute transformation programmes
Strong quantitative skills and good financial knowledge with an eye for details
Your appointment designation will be commensurate with your experience. Successful candidates will be offered a 3-year contract in the first instance and may be considered for placement on a permanent tenure in subsequent renewal.
About Civil Aviation Authority of Singapore
About your application process
This job is closing on 05 Oct 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Civil Aviation Authority of Singapore or the wider Public Service.