The Animal & Veterinary Service (AVS), a cluster of NParks, safeguards the health and welfare of animals through comprehensive and integrated programmes. AVS works closely with partners in the veterinary and animal-related industries to strengthen capacities and enhance competencies in animal health and welfare. It is the main touch-point on animal and veterinary matters in Singapore and the First Responder for all animal-related feedback. It also conducts public education and engagement programmes to foster a humane and gracious society for all, where pet owners, communities, and animals co-exist in greater harmony within our biophilic City in Nature.
Manager/TAL Operations (Engagement and Ops) - Contract
National Parks Board
Fixed Terms
Closing on 07 Oct 2025
What the role is
What you will be working on
[What the role is]
You will be part of the team to manage engagement efforts and operations at The Animal Lodge (TAL). As part of your daily work, you will be assisting with the following:
[What you will be working on]
• Planning and executing engagement work relevant to ensure smooth operations at TAL, including:
o Engaging and/or managing TAL stakeholders (eg. tenants, volunteers)
o To serve as the key liaison between the Animal & Veterinary Service (AVS) and animal welfare volunteers, ensuring smooth coordination of site visits, timely health updates of animals, and effective communication to support community animal management efforts.
o Coordinating with contractors
o Addressing public feedback
o Working with other branches within AVS
• Schedule and manage regular visits to AVS facilities and field sites.
• Maintain an up-to-date roster of active volunteers and their areas of involvement.
• Facilitate onboarding for volunteers.
• Track and report on animal welfare concerns raised during visits.
• Maintain accurate records of visits and volunteer activities.
• Facilitate operational work at The Animal Lodge (TAL). Operations including providing secretariat support and general administration
• Perform other assignments or projects as required
What we are looking for
• Area of studies in Life Sciences, Biology, Zoology, or other related animal-science disciplines
• Experienced in volunteer coordination, outreach, community engagement and partnerships and/or communications-related work
• Good written and verbal communication skills
• Strong interpersonal and communication skills.
• May be required to work ad-hoc after hours, on weekends and public holidays based on roster
• Strong management and coordination skills, independent, self-motivated, meticulous and enthusiastic.
• Independent and able to work effectively with others in a team environment.
• Positive attitude, meticulous, energetic, possess good communication and interpersonal skills and passionate about animals.
Only shortlisted candidates will be notified. Successful candidates will be offered a 11-month employment contract
[What we are looking for]
As above
About National Parks Board
At the National Parks Board (NParks), we take pride in conserving our natural heritage and enhancing green spaces for all to enjoy in our City in Nature. We have a multi-talented and highly passionate team that is driven by the goal to create a unique world-class living environment through excellence in biodiversity conservation, greenery and recreation, and veterinary care in partnership with the community. If you share our love for nature and animals, and our zest for innovation and continuous learning, we have the perfect working environment for you.
About your application process
This job is closing on 07 Oct 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Parks Board or the wider Public Service.