The UX traineeship position within the Transformation Office, focuses on user experience research and service optimisation to enhance citizen interactions with sports and recreation services. The trainee will develop competencies in user research, journey mapping, data analysis, and service design thinking whilst gaining experience translating user insights into actionable improvements.
Sport Singapore
UX Traineeship, Transformation Office [GRIT@Gov]
Traineeship
Closing on 16 Oct 2025Check if I'm eligible for GRIT@Gov
What the role is
What you will be working on
• Gather and document user feedback through surveys and data collection to identify pain points across service touchpoints
• Develop detailed service journey maps to visualise citizen interactions with our services
• Perform analysis of user feedback to generate actionable insights for service improvement decisions
• Identify opportunities for process enhancement and service optimisation
• Prepare research documentation and assist with implementing user-centred design solutions
What we are looking for
• Relevant degree qualification
• Strong analytical and research skills with interest in user experience and service design
• Good communication abilities and collaborative teamwork skills
• Basic understanding of user research methodologies and data collection tools
• Prior experience in user research, design thinking, or service improvement will be valued
Key competencies required:
• User research and data collection skills
• Analytical thinking and insight generation
• Service design and journey mapping capabilities
• Communication and presentation skills
• User-centric and adaptable mindset
Only shortlisted applicants will be notified. The successful applicant will be offered a 6 month traineeship programme.
About your application process
This job is closing on 16 Oct 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Sport Singapore or the wider Public Service.
Eligibility for GRIT@Gov traineeship
The GRaduate Industry Traineeship Programme within the Public Service (GRIT@Gov) aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full time roles in the sector.
All trainees must fulfil the following criteria:
- Singapore Citizen or Permanent Resident; and
- Graduated or graduating in 2024 or 2025 from Universities, Polytechnics, the Institute of Technical Education (ITE) and other Educational Institutions (e.g. private universities and overseas institutions); or
- Graduated earlier from above institutions and completed National Service in 2024 or 2025.
Trainees who complete their studies from Universities, Polytechnics, the Institute of Technical Education (ITE) or other Educational Institutions within 2025 but who will only receive their qualification/certification award in 2026 are eligible for the programme as well.
Learn more about GRIT@GOV
About Sport Singapore
Why We Do What We Do?
Simply because we believe that everyone can live better through sport. At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovative, fun and meaningful sporting experiences. Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability or social status. It imparts life values, nurtures character and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity. We help Singaporeans Live Better Through Sport.
Learn more about Sport Singapore