WSG Associate 2 (IT Business Analyst) Traineeship [GRIT@GOV]

• Assist in Business Analysis activities for:

(a) Workforce Development Grant (WDG) integration into CommonShop

(b) Program Discovery and Referral system development (Phased delivery from September 2026 onwards)

• Perform business analysis for WDG integration into CommonShop platform, ensuring alignment with existing grant frameworks and future requirements

• Design and validate the Program Discovery feature to help businesses find relevant training programmes and grants effectively

• Develop the end-to-end user journey for the Referral system, facilitating seamless connections between businesses, training providers, and grant administrators

• Map grant processing workflows and identify opportunities for automation and process optimisation

• Collaborate with multiple stakeholders to ensure successful integration with CommonShop and other government systems

Knowledge/Skills

• Foundational understanding of IT systems, business processes,

business analysis techniques, workflow mapping, and process optimisation gained through academic study or internships

• Basic knowledge of system integration principles, user journey design, and platform development processes, with willingness to learn government-specific frameworks

• General understanding of public sector operations and compliance requirements, with particular value placed on candidates who have working experience in government agencies (Ministry or Statutory Board)

• Proficiency in creating process maps, user journey documentation, and business requirements using standard analytical and office applications

Abilities/Aptitudes

• Strong interpersonal skills to work effectively with internal teams, external partners, and stakeholders, with ability to build productive working relationships and manage partnerships

• Strong logical reasoning skills to map complex workflows, identify process improvement opportunities, and understand system integration requirements

• Curious mindset focused on understanding user needs and designing intuitive solutions, with tenacious approach to validating requirements and optimising user experiences

• Highly adaptable to changing requirements in phased delivery environments, with proactive approach to managing multiple workstreams and integration challenges

• Demonstrates strong learning agility, attention to detail in requirements gathering, and receptiveness to feedback in a dynamic government technology environment