Assistant Director (HR & Payroll System), HRMS/HRPS

The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: • Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers • Developing a forward-looking and inspiring community of leaders who are united, resilient, and anchored in public service values and ethos • Building future-ready public sector organisations by steering and supporting transformation of our organisations and catalysing innovations for organisations to work more effectively • Driving good governance, values and excellence to safeguard the integrity and reputation of the Public Service and uphold the trust of citizens [PSD’s Values] When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well-being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply Purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans. If you share our passion in reimagining Possibilities and pushing boundaries to shape a first-class Public Service, we welcome you to join us! Follow us @PublicServiceDivision @SGPublicService On LinkedIn | Instagram | Facebook | http://www.psd.gov.sg The Singapore Public Service: Integrity, Service, Excellence

The HR and Payroll System (HRPS) cluster works closely with the policy clusters and users of the system to translate HR policy requirements and processes into system requirements, to deliver HR services to employees effectively and efficiently. You will be responsible for leading a team to plan, manage and drive the enhancement and maintenance of 2 Whole-Of-Government (WOG) HR systems, namely, the HR and Payroll System that runs on SAP HCM and another custom-built Pro-ration System. You will work closely with policy teams, technology partners, and a wide spectrum of user agencies to translate HR policies into systems design that are simple, human-centered and imaginative. This position reports to the Deputy Director. [Specific Job Responsibilities] Reporting to the Deputy Director, you will lead a team in the following areas: • Lead a team to re-design HR system processes with fresh, out-of-the-box-thinking, going beyond system maintenance to reimagine how HR can be experienced. • Translate HR policies into customer-centric digital solutions that solve real user pain points. • Spot problems and opportunities proactively, challenging conventional approaches and proposing innovative alternatives. • Work with stakeholders to drive system prototypes, pilots, and enhancements that improve usability, integration, and scalability. • Build strong partnerships with stakeholders, working to align HR processes, IT solutions, and future-proof system architectures. • Shape and tell the story of how the Civil Service can use technology to deliver smarter HR.

We are looking for someone who is more than a systems manager, rather a builder and innovator. The ideal candidate thrives in ambiguity, takes ownership and is passionate about creating user-first, imaginative solutions that transform the way HR is experienced. Key Competencies Required • [Vision for Enterprise Systems] Experience leading full system implementation or re-design cycles (experiences with HR systems like SAP HCM is a plus, but not a must). More important is your ability to re-think, re-design, and re-shape. • [HR Policies and Processes] Comprehensive understanding of HR policies and practices, with the ability to effectively translate these into system functionalities. Knowledge of Public Service HR policies and practices would be advantageous when implementing agency requirements. To have the ability to challenge outdated processes, and re-engineer them into fit-for-future digital solutions. • [Working Effectively with Stakeholders] Ability to engage with stakeholders, gather feedback, and identify service gaps. Must possess strong written and verbal communication skills to effectively convey system solutions and build consensus towards shared objectives. • [Thinking Clearly and Making Sound Judgements] Demonstrated capability to navigate ambiguous situations and analyse issues from a strategic viewpoint. Should be adept at identifying opportunities/gaps, evaluating options, and implementing user-centric solutions. Must be comfortable exploring innovative approaches to problem-solving. • [Stewarding Systems for Today and Tomorrow]: Adept at leveraging new technologies and modern practices. Implement good knowledge management practices whilst ensuring data security and effective knowledge transfer within the team. • [Project Leadership] Strong planning and execution skills to deliver major projects from idea to reality. Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting. Successful candidates will be offered a 2-year contract in the first instance.