Assistant Director, Design Management (Enterprise Singapore)

We are seeking a Design leader to spearhead design transformation at Enterprise Singapore. In this role, you will drive the design strategy and delivery of digital products in Enterprise/SME engagement and service delivery.

As Assistant Director of Design Management, you'll:

• Be responsible for managing medium-sized teams and driving significant design initiatives

• Need to balance strategic thinking with tactical execution while developing your team’s capabilities

• Take charge of significant product initiatives that requires coordination across multiple teams and domains, and take deep consideration into team composition to serve the mission while creating opportunities for reports to grow and flourish

• Benefit your organisation from your ability to solve complex problems at strategic level, and rally cross-functional peers and teams together

• Work with your team to gain greater craft expertise and set clearer strategic directions, and deliver impactful and user-centred solutions

• Bachelor’s or Master’s degree in industrial design, human-computer interaction (HCI), graphic design, or a related field (or equivalent experience)

• 9 to 12 years of experience in UX design, 5 of which in a managerial or leadership capacity

• Good with design tools such as Figma, Sketch, Adobe CC, or similar

• Strategic thinker and a proven ability to drive strategic initiatives in your work

• Proven ability to work collaboratively with cross functional teams

• Proven ability to work collaboratively with senior stakeholders and leadership

• Strong understanding of UX principles and methodology, with a strong commitment to design craft and quality

• Good communication and storytelling skills, with the ability to present findings clearly and persuasively

• Strong analytical thinking with attention to detail and ability to handle ambiguity.

• Strong empathy for users and a desire to advocate for their needs

• Desire to train, guide and mentor more junior team members

• Experience working with and managing vendors tasked with delivering on design work

• Experience managing designers, mapping career pathways and supporting professional growth of designers

You may be a great fit if:

• You are a design-focused leader who guides strategic discussions, streamlines design processes, and builds trust through demonstrated expertise in design systems and practices

• You maintain deep involvement in design operations through design reviews, documentation oversight, prototype evaluation, and hands-on mentoring when needed

• You prioritise your team's professional development, wellbeing, and creative excellence, skillfully coaching designers to reach their full potential

• You excel at bringing strategic clarity to complex design challenges, helping teams focus on impactful priorities and develop clear implementation roadmaps

• You champion user experience and design systems as fundamental drivers of product quality and organisational efficiency

• You understand how design systems scale across products and can guide improvements in areas like component libraries, documentation, accessibility, and design operations

• You foster collaboration and knowledge sharing across design, development, product, and stakeholder teams to achieve shared success

• You maintain high standards for design quality, usability, and accessibility while ensuring timely delivery of solutions that meet business objectives

Join a Community of Innovation

• Lead the work on design initiatives to benefit the entire design community

• Pilot new initiatives in your work

• Actively seek out new ways and methods to improve your fellow designers’ efficiency, effectiveness and craft

• Actively contribute to design learning and sharing sessions

• Be a member of the community that less experienced designers aspire to be

• Take steps to improve yourself in a personal and professional capacity

• Actively note areas of improvement and propose changes for the benefit of all designers

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. 

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers