The role involves supporting the development of a comprehensive talent CRM platform for tracking individual progress and personalised development planning, designing a structured mentorship programme to attract and onboard new social service sector entrants, and coordinating stakeholder engagement sessions to gather insights from social service professionals.
National Council of Social Service
Talent Development & Stakeholder Engagement Traineeship [GRIT@Gov]
Traineeship
Closing on 23 Oct 2025Check if I'm eligible for GRIT@Gov
What the role is
What you will be working on
1. Talent CRM Platform Development - Support in building a comprehensive platform to track and manage sector talent, enabling longitudinal progress monitoring and personalised development planning for each individual.
2. Mentorship Framework - Support in designing and implementing a structured mentorship programme to attract, guide, and onboard new entrants into the social service sector.
3. Engagement Coordination - Organise stakeholder engagement sessions to gather ground-level insights and feedback from social service professionals.
What we are looking for
Functional/Technical Competencies Required:
1. Programme Design and Implementation - Experience conceptualising, structuring, and operationalising frameworks from inception to delivery with clear processes and success metrics.
2. Data Analytics and Reporting - Skills in data collection methodologies, analysis tools, and dashboard creation
3. CRM and Database Management - Knowledge of CRM platforms, database design principles, and data management best practices is a bonus
General Competencies:
1. Stakeholder Engagement - Strong interpersonal skills for effective relationship building and consensus development.
2. Strategic Communication - Excellent written and verbal communication abilities to articulate ideas and build stakeholder support.
3. Adaptability and Agility - Thrives in ambiguous environments while maintaining focus and delivering results.
4. Data-Driven Decision Making - Applies rigorous analysis and critical thinking to deliver sound, evidence-based judgements.
About your application process
This job is closing on 23 Oct 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Council of Social Service or the wider Public Service.
Eligibility for GRIT@Gov traineeship
The GRaduate Industry Traineeship Programme within the Public Service (GRIT@Gov) aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full time roles in the sector.
All trainees must fulfil the following criteria:
- Singapore Citizen or Permanent Resident; and
- Graduated or graduating in 2024 or 2025 from Universities, Polytechnics, the Institute of Technical Education (ITE) and other Educational Institutions (e.g. private universities and overseas institutions); or
- Graduated earlier from above institutions and completed National Service in 2024 or 2025.
Trainees who complete their studies from Universities, Polytechnics, the Institute of Technical Education (ITE) or other Educational Institutions within 2025 but who will only receive their qualification/certification award in 2026 are eligible for the programme as well.
Learn more about GRIT@GOV
About National Council of Social Service
NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg
Learn more about National Council of Social Service