The goal of Family Life Group (FLG) is to nurture a family-friendly society by strengthening family resilience through all stages of life, and to support families to overcome early risks and challenges to family relationships. The Operations Planning & Transformation (OPT) Division is responsible for developing the overall operational plans to strengthen and support family through all stages of life. It also oversees transformation, data and digitalisation, capability development and engagement strategies for FLG.
Ministry Of Social And Family Development
Assistant Manager (Business Process Analyst, FDA), FLG/OPT [GRIT@Gov]
Traineeship
Closing on 28 Oct 2025Check if I'm eligible for GRIT@Gov
What the role is
What you will be working on
• Assess data management processes to identify inefficiencies
• Map and document "as-is" and "to-be" workflows using process modeling techniques
• Recommend streamlined workflows, automation oppportunties, and document them into operating procedures
• Support data management operations such as investigating data discrepancies
• Liaise with product owners and developers on business requirements, and translating them into functional specifications
• Facilitate workshops and clarification sessions between product owners and developers
What we are looking for
• Business process modeling and analysis: Familiar with various tools such as workflows and swimlanes
• Data management: Knowledge of data management framework
• Requirement analysis and documentation: Good documentation skills and ability to write clearly
• Tools: Proficiency with MS suite of tools and ability to code in SQL or Python
• Analytical thinking: Strong problem-solving abilities and logical reasoning
• Precision in documenting processes and requirements
• Ability to identify inconsistencies and gaps in information
• Thoroughness in reviewing and validating findings
• Good interpersonal skills to engage stakeholders
• Good written and verbal communication skills
Only shortlisted candidates will be notified within 4 weeks from the closing date of this position.
About your application process
This job is closing on 28 Oct 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
Eligibility for GRIT@Gov traineeship
The GRaduate Industry Traineeship Programme within the Public Service (GRIT@Gov) aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full time roles in the sector.
All trainees must fulfil the following criteria:
- Singapore Citizen or Permanent Resident; and
- Graduated or graduating in 2024 or 2025 from Universities, Polytechnics, the Institute of Technical Education (ITE) and other Educational Institutions (e.g. private universities and overseas institutions); or
- Graduated earlier from above institutions and completed National Service in 2024 or 2025.
Trainees who complete their studies from Universities, Polytechnics, the Institute of Technical Education (ITE) or other Educational Institutions within 2025 but who will only receive their qualification/certification award in 2026 are eligible for the programme as well.
Learn more about GRIT@GOV
About Ministry Of Social And Family Development
“We are Professionals with Passion for People”
The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.
We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.
A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!
Learn more about Ministry Of Social And Family Development