The Organisational and Systems Development Division under the Social Support Group (SSP) oversees people and organisational development, corporate planning as well as ops tech and systems integration to better deliver value to clients, staff and stakeholders.

Ministry Of Social And Family Development
[SSP/OSD] Senior Manager (Engagement and Organisational Development)
Permanent/Contract
Closing on 04 Nov 2025What the role is
What you will be working on
You will be part of the team that oversees strategic manpower planning and organisational development strategies in SSP. The team is responsible for planning, management and deployment of manpower to ensure that SSP Divisions are adequately resourced. The team also drives the development of strong organisational culture, job satisfaction and staff well-being within SSP through the implementation of various organisational development and employee engagement strategies.
Responsibilities:
You will be part of a team responsible for fulfilling the following responsibilities and functions –
- Design and implement organisational development (OD) strategies and engagement to facilitate organisational effectiveness, foster job satisfaction and nurture a sense of belonging to the organisation.
- Design and implement culture assessment and transformation initiatives, and partner SSP’s leadership to embed cultural values into daily operations and decision-making processes.
- Design and implement employee engagement and development initiatives based on an employee life cycle’s perspective from onboarding, professional and career development, progression to exit.
- Plan, curate and organise staff engagement initiatives, including townhalls and employee engagement sessions, staff development and bonding activities.
- Analyse findings from MSF or WOG-wide employee engagement surveys for the Group, identify potential gaps and focus areas and come up with recommendations on follow-up actions or initiatives.
- Support change management efforts in SSP, including organising internal communications platforms, crafting communication messages and working with Divisions and management on the pacing of messages and announcements.
What we are looking for
Competencies Required:
- Degree in any discipline
- Strong analytical skills and creativity, including ability to identify gaps, propose relevant and creative solutions and implement them
- Strong inter-personal and communication/engagement skills, including ability to engage different stakeholders to deepen understanding of issues and co-create solutions
- Empathetic and people-oriented; displays genuine interest in the well-being of fellow colleagues
- Team player who is motivated and resourceful
- Relevant training in Organisational Development, Human Resource and/or experience with the social service sector will be advantageous
About your application process
This job is closing on 04 Nov 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
“We are Professionals with Passion for People”
The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.
We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.
A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!
Learn more about Ministry Of Social And Family Development