Singapore Tourism Board

Tourist Guide, Traineeship [GRIT@Gov]

Traineeship

Closing on 20 Nov 2025

Check if I'm eligible for GRIT@Gov

What the role is

[What the role is]
Join Our Team as a Trainee in the Travel Agents and Tourist Guides Division (TATG)

Are you a fresh tertiary graduate eager to make your mark in Singapore's dynamic tourism industry? Do you want to be part of transformative initiatives that will reshape how travel agents and tourist guides operate and embrace digital innovation? If so, we invite you to apply for an exciting traineeship opportunity in our forward-thinking TATG division!

Your Journey Begins Here:
This traineeship position supports both the Travel Agents & Regulation department and Tourist Guide department in driving regulatory and digital transformation initiatives within Singapore's tourism sector. The role focuses on change management, stakeholder communications, and training coordination to ensure smooth implementation of new regulations, system, and frameworks. The trainee will work across both departments to develop communication strategies, engage with industry stakeholders, and support digital adoption efforts.

What you will be working on

[What you will be working on]

1.Strategic Communication Development:

Develop communication approaches and messaging strategies for travel agents and tourist guide, includes drafting messages, producing eDMs, and tracking communication effectiveness

2.Digital Content Creation:

Create and produce electronic direct mail campaigns (eDMs) and InfoHub articles to inform travel agents and tourist guides on tourism updates

3.Stakeholder Engagement Management:

Manage email communications to key stakeholders regarding travel agents and tourist guides changes

4.Change Management:

Understand the new travel agents and tourist guides licensing system, TRUST 2.0’s release 2 scope and support change management such as facilitate workshops, focus groups, and feedback sessions to understand concerns and gather input

5.Framework Implementation Support:

Support the operationalisation of the Future of Guiding 2.0 framework by fine-tuning processes and procedures with Appointed Training Organisations (ATOs)

6.Cross-Functional Collaboration:

Collaborate with internal teams, system vendors, and tourist guides to drive digital adoption through effective training initiatives

What we are looking for

[What we are looking for]

-Able to take initiative and share creative ideas

-Communication / change management / marketing experience is welcome

-Good written and presentation skills

-Good communication and interpersonal skills

-Good project management skills

-Able to work independently and meticulously

About your application process

This job is closing on 20 Nov 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Singapore Tourism Board or the wider Public Service.

Eligibility for GRIT@Gov traineeship

The GRaduate Industry Traineeship Programme within the Public Service (GRIT@Gov) aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full time roles in the sector.

All trainees must fulfil the following criteria:

Singapore Citizen or Permanent Resident; and
Graduated or graduating in 2024 or 2025 from Universities, Polytechnics, the Institute of Technical Education (ITE) and other Educational Institutions (e.g. private universities and overseas institutions); or
Graduated earlier from above institutions and completed National Service in 2024 or 2025.

Trainees who complete their studies from Universities, Polytechnics, the Institute of Technical Education (ITE) or other Educational Institutions within 2025 but who will only receive their qualification/certification award in 2026 are eligible for the programme as well.

Learn more about GRIT@GOV

About Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions. Our success comes from working as one STB team in an environment of trust, openness, fun and care. What can you expect as part of #TeamSTB? • Professional and Personal development: We provide structured training and initiatives aimed at equipping you with a well-rounded set of competencies to excel in your career. • Staff benefits: We offer flexible work arrangement, family care leave and wellness programmes to enable you to achieve a healthy level of work-life effectiveness. Award-winning Workplace • Public Sector Employer of Choice: (2nd) 2014, 2nd (2015) and 1st (2016) • Singapore's Top 100 Leading Graduate Employers: Winner - Hospitality, Leisure, and Tourism Sector (2021) • NS Mark (Gold) Accreditation For more information on STB, please visit https://www.stb.gov.sg.

Learn more about Singapore Tourism Board