Senior Officer, Data Policy

Join our dynamic team at Singapore Customs as a Data Policy Officer, where you will play a crucial role in shaping the future of data management and governance. In this position, you will work closely with your team and stakeholders to: - Develop and implement robust data management and governance structures to ensure data integrity and security. - Strike a balance between data governance, security, and management, while promoting data discoverability and utilisation within the organisation. - Define and uphold data quality standards and best practices in handling data, ensuring our data is accurate, reliable, and accessible through regular monitoring and compliance reviews. - Establish comprehensive data documentation practices to maintain consistency, clarity and accessibility of data across the organisation and whole-of-government (WOG) platforms. - Ensure compliance with government data governance policies, safeguarding our data assets and supporting our mission. This is an exciting opportunity to contribute to a forward-thinking team, where your expertise will help drive innovation and efficiency in data management. Join us and be a part of a transformative journey in enhancing data practices within Singapore Customs.

Responsibilities As a Data Policy Officer at Singapore Customs, you will be entrusted with a diverse and impactful portfolio of responsibilities. Your key duties will include: Data Governance Operations - Develop and update relevant sections of Customs Department Orders (CDO) to implement data management and governance strategies that align with government policies and standards. - Operationalise and review Data Governance Workflows in Customs’ Unified Data Platform (UDP), including Data Publications, Data Access, and Data Remediations processes. - Manage users’ access to UDP and whole-of-government data platforms, including regular review of end user activity logs to identify non-compliant activities. Data Management - Review and harmonise Customs' data schema and metadata catalog, working with data engineers and data domain experts to maintain high-quality data efficiently and effectively. - Review and operationalise the Data Acquisition Process, supporting Data Owners through acquisition procedures. Regularly review and improve the Data Acquisition Process. - Review structures, documentation, and processes to enhance the discoverability and understanding of data within Customs and across the Whole of Government (WOG). - Review and operationalise Data Sharing Processes, ensuring compliance with IM and Customs legislations, and facilitate secure data-sharing within Customs and with other organisations. Regularly review and improve the Data Acquisition Process. Policy Review and Implementation - Review and operationalise procedures and requirements from data policies issued from the center of government. - Maintain oversight of the state of data through regular monitoring and reporting on Customs and WOG data-related metrics and KPIs. - Support Customs Chief Data Officer (CDO) on all data policy matters, cybersecurity incident investigations involving data outside of ICT&SS systems. - Performing joint legislation review with the Agency Custodian of the Acts to ensure legislations are updated to support modern data operations. In this role, you will be expected to demonstrate a high level of expertise and commitment to maintaining data integrity and security, while fostering an environment of innovation and efficiency. Your contributions will be vital in supporting the mission of Singapore Customs and enhancing data practices across the organisation.

Requirements If you meet the following requirements, you will be well-prepared to excel as a Data Policy Officer at Singapore Customs and we will be interested to hear from you: - Experience in data governance principles, policies, and procedures with the ability to operationalise using appropriate governance workflows and structures. - Familiarity with data regulations and related enforcement and audits. - Strong communication skills with the ability to engage and manage stakeholders effectively. - Ability to work collaboratively with various teams, including legal, IT, analysts, and business and data owners. - Demonstrated potential for leadership and team management skills. - High level of accuracy and attention to detail in documentation and processes. - Basic analytical skills to understand and interpret data-related issues will be an advantage.