Government Technology Agency

Software Engineer (AI) Traineeship [GRIT@Gov]

Traineeship

Closing on 27 Nov 2025

Check if I'm eligible for GRIT@Gov

What the role is

About GovTech

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

What you will be working on

About the Role

This is a focused Traineeship program designed for aspiring software engineers who are passionate about the future of Artificial Intelligence and Enterprise Automation. You will be immersed in a hands-on learning environment, gaining expertise in the ServiceNow platform while immediately applying that knowledge to integrate with Large Language Models (LLMs) and Generative AI technologies.

You will join a dynamic team committed to mentorship, where you will learn to build intelligent systems that automate service requests, summarize incidents, and enhance self-service experiences. If you have a strong technical foundation and an insatiable desire to learn complex systems, this role is for you.

Job Responsibilities:

ServiceNow Foundations: Complete high-level training in ServiceNow development fundamentals, including working with JavaScript, GlideScript, and the platform's core applications (ITSM).

Code Implementation: Write and test simple business rules, client scripts, and custom utility functions within ServiceNow, focusing on adhering to coding standards and best practices.

API & Integration Skills: Learn to utilize ServiceNow Integration Hub and standard REST APIs to connect the platform with external services, specifically focusing on integrating with LLM providers.

System Maintenance: Participate in testing, debugging, and documenting new features and enhancements across the integrated ServiceNow and AI ecosystem.

Agile Methodology: Actively participate in an Agile/Scrum environment, contributing to daily stand-ups, sprint planning, and demonstrating a strong team orientation Community Engagement & Stakeholder Collaboration.

What we are looking for

Required Qualifications:

Education: Bachelor's degree in Computer Science, Software Engineering, IT, or a related quantitative/technical field.

Core Programming: Demonstrated proficiency (academic or project-based) in JavaScript or Python.

Foundational Knowledge: Solid grasp of object-oriented programming (OOP) principles, data structures, and algorithms.

Technical Aptitude: A strong curiosity and willingness to learn complex enterprise software (ServiceNow) and evolving AI/LLM technologies.

Problem-Solving: Proven ability to logically approach and solve technical challenges, demonstrated through coursework or personal projects.

Database/API Basics: Foundational knowledge of relational databases (SQL) and how web services communicate (e.g., REST, JSON).

About your application process

This job is closing on 27 Nov 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Government Technology Agency or the wider Public Service.

Eligibility for GRIT@Gov traineeship

The GRaduate Industry Traineeship Programme within the Public Service (GRIT@Gov) aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full time roles in the sector.

All trainees must fulfil the following criteria:

Singapore Citizen or Permanent Resident; and
Graduated or graduating in 2024 or 2025 from Universities, Polytechnics, the Institute of Technical Education (ITE) and other Educational Institutions (e.g. private universities and overseas institutions); or
Graduated earlier from above institutions and completed National Service in 2024 or 2025.

Trainees who complete their studies from Universities, Polytechnics, the Institute of Technical Education (ITE) or other Educational Institutions within 2025 but who will only receive their qualification/certification award in 2026 are eligible for the programme as well.

Learn more about GRIT@GOV

About Government Technology Agency

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg.

Learn more about Government Technology Agency