To lead and drive the strategic implementation of grant technology solutions, ensuring efficient and effective grant administration processes. Ensure seamless alignment between technological advancements and the organisation's evolving social service mission.
National Council of Social Service
Manager, Grants Management
Fixed Terms
Closing on 12 Nov 2025What the role is
What you will be working on
1. Spearhead OSG Product Ownership and Cross-Platform Coordination
• Liaising with Developers on production and development matters
• Keep updated through weekly meetings with Product Owners and other channels (eg. WhatsApp/Telegram group chat)
• Work with other NCSS platform owners for related matters
• Keep NCSS users informed of any system enhancements shared through weekly meetings.
2. Orchestrate Agile Development and System Implementation Processes
• Coordinate development sprints between business users and development team.
• Coordinate and attend all system development meetings with development team & business users.
• Provide inputs on digitalisation process.
• Plan and coordinate implementation according to downtime schedules.
3. Drive Comprehensive User Education and System Adoption
• Conduct user training for different groups or users (e.g. Brownbag Sessions)
• Develop/maintain system user guides
4. Spearhead Business Process Innovation and Automation Initiatives
• Lead business process re-engineering initiatives to streamline operations and enhance efficiency.
• Design and document new business processes, including process maps and standard operating procedures
• Collaborate with stakeholders to gather requirements and translate them into functional specifications
5. Drive Comprehensive Vendor Management and Stakeholder Engagement
• Serve as the primary point of contact for vendors
• Manage contract negotiations and renewals
What we are looking for
Personal Competencies:
Thinking Clearly and Making Sound Judgements
Serving with Heart, Commitment and Purpose
Systems Thinking
Project Management
Business Partnering
Skills Required:
Meticulous and numerically inclined
Ability to handle tight-deadlines
Detail-oriented, analytical and able to work independently and with others
Able to engage and manage multiple stakeholders to meet objectives
Good writing skills with ability to articulate cases
Experience & Special Certifications:
4 to 6 years of experience preferably in Subventions or Grant/Programme Management.
Experience in Project Management preferred.
Bachelor's in Business Admin/Management/IT, Finance/Accounting, Economics
Only Shortlisted Candidates will be notified.
About your application process
This job is closing on 12 Nov 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Council of Social Service or the wider Public Service.
About National Council of Social Service
NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg
Learn more about National Council of Social Service