Executive / Senior Executive, PXO-IGP

We are looking for Executive/ Senior Executive in Programme Experience and Operations (PXO). The successful candidate will provide end-to-end programme administration and operations support for Institute programmes and events. Ensure seamless programme management and delivery, ranging from pre-programme planning (budgeting, costing, pricing, registration) and on-site delivery support to post-programme administration (invoicing, payments, accruals, knowledge management). This includes course setup and technology-enabled learning tools to ensure smooth delivery of training interventions.

1. Programme Administration & Operations • Prepare programme/event budgets, costing, and pricing in line with implementation plans; manage participant registration and confirmation • Provide on-site logistical support; record attendance and compile course evaluations • Assist trainers/resource persons/speakers with administrative and logistical matters; coordinate travel arrangements where applicable • Use digital tools to support training interventions and meet learning outcomes; leverage technology to streamline processes and support tasks where applicable 2. Contracting, Procurement & Systems • Support preparation of contractual agreements for trainers and third-party training providers using appropriate procurement methods (e.g., ITT, ITQ, DC); prepare procurement requests and manage purchases for programmes/events • Create courses/classes in learning management systems such as PMAP and DLE; set up virtual platforms and engagement tools for programmes and events 3. Stakeholder Management • Liaise with both internal and external stakeholders to ensure business requirements are met; provide course updates to stakeholders to ensure college service standards and team KPIs are met 4. Financials & Records • Ensure timely invoicing/billing to participants and timely payments to trainers and suppliers; maintain proper accrual of programme expenditures • Maintain accurate knowledge management records and centralised, auditable programme files

Experience and Technical Skillset • Experience with programme and event management preferred • Proficient in Microsoft Office and presentation tools such as Canva • Experience with virtual platforms such as Zoom and MS Teams, and digital engagement tools such as Mentimeter, Pigeonhole, and Kahoot would be advantageous • Experience with Tableau data analytical dashboards, Excel pivot tables, etc. • Comfortable working with numbers and possess strong analytical skills for budgeting, financial tracking, and data interpretation Behavioural & Other Requirements • Excellent written and verbal communication skills; organised and meticulous; team player able to work under pressure and meet short deadlines • Good interpersonal and customer service skills; good problem-solving and time management abilities • Ability to exhibit critical thinking skills to analyse situations, evaluate options, and make sound recommendations • Attitude: positive, with integrity and drive for excellence Fresh university or polytechnic graduates are welcome to apply.