Info-communications Media Development Authority

SM/M, Senior UX Designer

Fixed Terms

Closing on 30 Jul 2026

What the role is

About the Role:

We are seeking a passionate Senior UX Designer to support the ongoing design and evolution of our CTO-as-a-Service platform.

In this role, you will design clear and intuitive user experiences that make it easier for businesses to understand their digital needs and navigate the steps of their transformation journey. You will work closely with product manager, developers to introduce new features, improve user workflows and iterate based on research and feedback.

What you will be working on

Key Responsibilities:

Own and lead UX strategy and design across our VMP and CTOaaS product portfolio, ensuring exceptional, user-centered experiences.
Collaborate with Product Managers, Engineers, and internal stakeholders to deliver seamless digital experiences.
Mentor and inspire a team of talented UX/UI designers, guiding them through best practices and design processes.
Work closely with external user research teams to ensure research results are aligned with business and product goals.
Analyse user research findings, provide insights and translate them into actionable design strategies.
Use data-driven analysis to continuously refine designs, optimise user interactions and enhance overall user experience satisfaction.
Champion the principle of inclusive and accessible design across products.
Present and advocate for UX vision and strategy to key stakeholders and executives, ensuring alignment and buy-in for design initiatives.
Continuously assess and improve UX processes for better efficiency and ensure high-quality design outputs that scale across products.

What we are looking for

Requirements:

Strong skills in research analysis, journey mapping, wireframing, prototyping, and interaction design, with a keen eye for detail and user-centric design
Ability to collaborate with external user research teams, ensuring their findings are aligned with the product and business needs.
Proven ability to manage and mentor designers, setting high standards of quality.
Proficiency with design tools like Figma, Sketch, Adobe XD, etc.
Excellent verbal and visual communication to clearly articulate design ideas and research insights.
Familiarity with front-end technologies (HTML/CSS/JS).
Passion for designing with empathy, leveraging data-driven insights to make informed design decisions that enhance user satisfaction.

#LI-FN1

Only shortlisted candidates will be notified.

Position will commensurate with experience.

About your application process

This job is closing on 30 Jul 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Info-communications Media Development Authority or the wider Public Service.

About Info-communications Media Development Authority

Info-communications Media Development Authority (www.imda.gov.sg) offers a rewarding career that gives you a front seat in the fast-changing infocomm media sector, where technology and content are shaping the way people view the world more than ever. We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans. As a statutory board in the Ministry of Communications and Information, IMDA promotes and regulates the infocomm and media sectors.

Learn more about Info-communications Media Development Authority