The Social Mobility and Service Integration Division (SMI) oversees policies that provide social assistance and improve service delivery to lower-income groups. Within SMI, the Social Support team focuses on lower-income households facing financial difficulties, with the aim of supporting them towards achieving stability, self-reliance, and social mobility over time.
Officers in the Social Support team are engaged in high-tempo policy reviews as MSF relooks its philosophy and approach towards lower-income households. They work closely with WoG agencies to resolve complex interagency policy dilemmas that unintentionally affect lower-income households in their efforts to achieve better outcomes. They also gain exposure to the NGO sector as they work with community partners to deliver services and programmes that will have a meaningful impact on lower-income households.
Ministry Of Social And Family Development
Assistant Manager/Manager/Senior Manager (Social Support), RSM/SMI
Contract
Closing on 13 Dec 2025What the role is
What you will be working on
The Social Support team works on the below-mentioned pieces, among others. The officer will be assigned to some of these pieces based on their expressed interests and existing work assignments in the team.
• Conduct a fundamental review of the philosophy underpinning social assistance in Singapore, with the objective of setting the broad direction and level of ambition for the next bound of social support policy development.
• Regularly review and enhance policies for ComCare schemes (Interim, Short-to-Medium Term, and Long-Term Assistance), and work with other agencies to rationalise financial/income support schemes across WoG.
• Review the role of conditionality and incentives in the provision of social assistance in order to nudge lower-income families to take stronger ownership of their progress.
• Identify gaps faced by lower-income families vis-à-vis employment and skills training through data-based studies, and subsequently work with agencies to design interventions to improve employment outcomes and wage growth for lower-income workers.
• Work with external stakeholders to design community initiatives in support of lower-income families, especially in the areas of employment facilitation, financial resilience and debt relief.
What we are looking for
• Strong writing, analytical and policy formulation skills
• Strong communication and interpersonal skills
• Ideally a baseline familiarity with data analytics and presentation
About your application process
This job is closing on 13 Dec 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
“We are Professionals with Passion for People”
The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.
We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.
A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!
Learn more about Ministry Of Social And Family Development