
National Parks Board
Deputy Director / Digital Communications
What the role is
What you will be working on
As an experienced communications leader, you will oversee content management across social media platforms including Facebook, Instagram, LinkedIn, TikTok, Telegram, and YouTube. You will lead the creation of diverse content including video series, podcasts, infographics, and innovative outreach materials whilst managing strategic collaborations with external content publishers and key opinion leaders.
Your crisis and issues management responsibilities include monitoring social media sentiment, developing rapid response protocols for incidents and guiding the team on daily sentiment analysis. Additionally, you will serve as the internal digital communications consultant to operational divisions, advising on content strategies, engagement approaches, and campaign execution. Ensuring compliance across all digital touchpoints, you will maintain adherence to government guidelines, data protection regulations, and brand standards.
What we are looking for
Areas of study in Mass Communications, Marketing, Digital Media, English or related field
Minimum 10 years' relevant public & digital communications experience with demonstrated leadership capabilities
Proven experience managing multi-platform social media strategies and crisis communications
Strong understanding of government compliance requirements, data protection, and accessibility standards
Exceptional content creation skills across multimedia formats with a flair for engaging storytelling
Outstanding interpersonal and communication skills with excellent command of English
Only shortlisted candidates will be notified.
About your application process
This job is closing on 30 Nov 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Parks Board or the wider Public Service.
About National Parks Board
Learn more about National Parks Board