Economic Development Board

Executive, Global Enterprises (Client Services) (1 year contract)

Fixed Terms

Closing on 01 Dec 2025

What the role is

About EDB 

The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global center for business, innovation and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connections to partners, and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore. 

For more information on EDB, please visit www.edb.gov.sg 

About the Global Enterprises Division 

The Global Enterprises Division fronts EDB’s engagement with existing and new international businesses, by assessing, supporting and facilitating their investment plans in Singapore. This team interacts directly with companies across a range of industries and geographical regions. 

What you will be working on

The Client Services team is responsible for responding to inbound enquires, through emails, calls and walk-ins, from companies and individuals seeking to engage with EDB. This includes triaging the requests, assessing companies’ investment needs, providing initial information or assistance to facilitate their plans, and routing the requests to the right team in EDB or broader Sing Gov for further assistance. This also includes manning the reception desk on EDB’s meeting space on Level 28 and assisting officers and guests in navigating the use of Level 28.

We are looking for a customer-centric Executive with a passion to provide EDB’s clients with a positive investor experience. This candidate must have the curiosity and learning mind-set in building up knowledge on Singapore’s business environment and industry sectors, to effectively respond to enquiries. 

This role is a 1-year full time contract role.

Key responsibilities will include: 

Support the main reception OIC on reception duties, especially during peak hours, seated primarily at Level 28 reception

Servicing enquiries and providing EDB’s clients with relevant information and connections to Singapore’s business environment and EDB’s promoted industries

Working with EDB’s internal divisions, as well as other government agencies, to triage and address requests

Undertake other administrative work relating to companies EDB work with, e.g. routine reviews of their investment plans

What we are looking for

To meet the challenges of this role, you must have/be: 

At least a Diploma

At least 1 year of work experience in customer engagement related work

Team player with strong interpersonal skills who can collaborate well with different stakeholders

Fast and independent learner who can learn on-the-job

High level of initiative, drive and resourcefulness

Strong customer-centricity and service aptitude, with the willingness to go the extra mile

Attention to details

Singaporean

About your application process

This job is closing on 01 Dec 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Economic Development Board or the wider Public Service.

About Economic Development Board

EDB is the lead government agency responsible for planning & executing strategies to enhance Singapore's position as a global business centre and grow the Singapore Economy. We dream, design and deliver solutions that create value for investors and companies in Singapore. Through that, we attract economic opportunities and jobs for the people of Singapore and help shape our country's economic future.

Learn more about Economic Development Board