Senior Assistant Director (Communications and Engagement)

We are looking for an energetic and driven team player to be part of the Communications and Engagement Division in Elections Department. You will oversee the successful delivery of outreach and engagement programmes and build strategic partnerships to educate electors on election-related processes, including voter education. The ideal candidate is a strong project manager, relationship builder, and strategic thinker who thrives in a dynamic environment and is passionate about driving outcomes and fostering growth and collaboration.

The key areas of responsibility include, but are not limited to: 1. Partnership Development and Management • Identify, establish and cultivate strategic partnerships with key stakeholders, including government agencies, partners, community organisations, to achieve desired goals and deliverables. • Conduct regular communications with stakeholders to provide timely updates, resolve issues and ensure success in outreach and engagement efforts. • Analyse trends, community needs and best practices to inform programme and partnership strategies. This includes developing public communications narrative for election-related matters. 2. Service Quality • Plan and coordinate manpower scheduling to ensure consistent and efficient coverage of the public counter. • Supervise and support counter staff on duty, providing guidance and oversight to maintain service standards. • Ensure that all public queries are addressed promptly and professionally, maintaining a high standard of responsiveness and service quality. As a senior officer in ELD, you will be part of a team to support appointed public officers in the preparation and conduct of elections.

An ideal candidate should possess the following: • Singapore citizenship • Strong project management skills with the ability to manage multiple priorities and deadlines. • Passion for community engagement. • Experience in the government sector will be an advantage • Critical thinking abilities • Strong writing and communication skills • Good people skills and team player • Must be prepared to work extended hours under pressure during the election period • At least 6-10 years of relevant working experience.