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National Council of Social Service

National Council of Social Service

Senior Manager / Strategic Workforce Planning

Fixed Terms
Closing on 07 Dec 2025

What the role is

To lead the execution of the strategic workforce planning initiatives, focusing on organisational design, job/role transformation, capabilities for new growth areas and ensuring optimal workforce composition aligned with the organization's long-term objectives. This role drives organisational transformation through strategic workforce analysis and planning whilest guiding employees through organisational transitions. By collaborating with key stakeholders, this role ensures that the workforce strategy aligns with business goals and supports organizational growth and adaptability in an evolving landscape.

What you will be working on

1) Strategic Workforce Planning: Drive the strategic alignment of workforce composition with organizational goals by identifying emerging workforce trends and future skill requirements to meet future needs.  Lead the organisation design initiatives including job redesign, role restructuring, and team optimisation to meet evolving business needs.
2) Jobs/Role Transformation: Lead job analysis and role transformation initiatives to align positions with emerging business requirements and technological advancements. Design new roles and capabilities required for growth areas, ensuring job specifications reflect future organisational needs. Collaborate with business units to identify capability gaps and restructure existing roles to support strategic expansion and operational efficiency.
3) Change Management: Design and implement change management strategies to guide employees through organisational transformations including role transitions.  Develop stakeholder engagement frameworks, communication strategies, and support mechanisms that minimise disuptions whilst maximising employee adoption and performance. 

What we are looking for

Skills Required:

Requires expertise in strategic workforce plan including  job redesign, organisation design and change management, with strong skills in stakeholder engagement and competency framework development. The role demands the ability to align workforce composition with business goals while driving talent mobility and organizational adaptability.

Experience & Special Certification(s):

5+ years of experience in strategic workforce planning, job redesign or organizational development
Experience in stakeholder engagement and change management to lead role transitions and workforce restructuring.
Familiarity with Singapore’s labor laws and HR practices, particularly in workforce restructuring and talent mobility.

We regret to inform that only shortlisted candidates will be notified

About your application process

This job is closing on 07 Dec 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Council of Social Service or the wider Public Service.


About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg

Learn more about National Council of Social Service