Manager (Contract, Finance and Governance) - Digital Engagement & Adoption

Responsibilities:

⁠

Contract Management & Vendor Governance

• Manage the full contract lifecycle for outsourced programme partners, including drafting, evaluation, performance monitoring, renewal, and termination.
• Develop and implement contract management frameworks, ensuring adherence to IMDA’s procurement, financial, and governance standards.
• Track vendor KPIs and service delivery outcomes, ensuring alignment with the Digital Ambassadors programme objectives.
• Collaborate with legal, procurement, and programme leads to ensure contract terms reflect operational requirements and safeguard public interest.
• Establish a vendor performance dashboard to track compliance, deliverables, and expenditure.

Financial Management & Budget Control

• Oversee the preparation, management, and reporting of operational and programme budgets, including forecasting, variance analysis, and expenditure tracking.
• Monitor utilisation of funds, ensuring accuracy and timeliness in financial reporting.
• Support the Director and Senior Manager in annual budget submissions, procurement projections, and financial audits.
• Work closely with IMDA’s Finance Division to ensure compliance with fiscal policies and financial governance requirements.
• Identify cost efficiencies and recommend process improvements in budget utilisation and vendor payments.

Logistics and Facilities Management

• Oversee logistics and facilities management with service providers to support training and outreach operations islandwide.
• Ensure business continuity.

Governance, Risk & Compliance

• Develop and maintain an internal governance framework covering risk management, process integrity, and compliance assurance for the division.
• Conduct periodic reviews of contract and finance processes to identify gaps and strengthen internal controls.
• Ensure compliance with IMDA, MOF, and AGD guidelines in procurement, financial management, and vendor governance.
• Prepare reports for management and audit committees on key governance indicators, audit findings, and risk mitigations.
• Drive continuous improvement initiatives to strengthen data transparency, reporting accuracy, and operational accountability.

⁠Stakeholder Collaboration & Support

• Serve as the key liaison between internal departments (Finance, Procurement, Legal) and external partners to coordinate contract and budgetary matters.
• Provide guidance to project teams on compliance, budgeting, and vendor engagement practices.
• Support cross-divisional initiatives where financial and governance oversight is critical, such as inter-agency partnerships or special projects.

Data & Systems Governance

• Leverage data insights to support evidence-based decision-making, vendor evaluation, and resource allocation.
• Establish data governance protocols to improve accuracy and traceability in financial and operational reporting.
• Work closely with the Enterprise Systems team to ensure contract and financial data are accurately captured in CRM/Tableau dashboards.

Requirements:

• At least 8 years of relevant experience in contract management, finance, or governance within a public agency or large-scale enterprise.
• Strong understanding of public procurement processes, contract law, and financial governance frameworks.
• Proven ability to manage large vendor contracts and complex service agreements with multiple performance metrics.
• Competence in financial reporting, budgeting, and expenditure tracking.
• Familiarity with audit processes, risk management, and internal controls.
• Strong analytical, problem-solving, and sense-making skills to interpret financial and operational data.
• Excellent written and verbal communication skills with stakeholders at multiple levels.

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