Senior Executive (Business Partnership Teams), PCG, Public Service Division

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. We do this through public sector leadership development, capacity and capability building and the promotion of quality services at all levels of the Public Service. We are looking for outstanding candidates with the vision and passion to contribute to help shape Singapore. [Why Join Us] When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well-being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply Purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans. If you share our passion in reimagining the Possibilities and push boundaries to shape a first-class Public Service, we welcome you to join us! You can also connect with us via LinkedIn at https://www.linkedin.com/company/public-service-division. |People, Our Pride| Service, Our Pledge | Integrity, Our Core | Excellence, Our Quest|

Responsibilities We are looking for a Senior Executive (Business Partnership Teams): As a Senior Executive (Business Partnership Teams) you will take on the following roles: • Operations and administrative specialist role to provide efficient and streamlined support for the team in managing HR processes (e.g. recruitment) and ensuring that issues are flagged out and rectified • Ops-Tech role to be able to manage technical challenges in various HR-related platforms (e.g. HR & Payroll System (HRPS), One Talent Gateway (OTG), etc.), including embracing automation tools (e.g. RPA, AI, etc.) to improve operational efficiency • Service-oriented role to deliver HR services to agencies and stakeholders (e.g. potential candidates, employees, etc.) in a customer-centric manner You will be responsible for the following: • Ensure effective and efficient delivery of HR services (e.g. recruitment service, payroll, declarations) through robust end-to-end admin and operations support, to agencies in order to meet business needs. This involves close partnerships with the agency directorates, HR specialist centres, as well as Whole-of-Government (WOG) partners such as Vital, HRPS and other public service agencies to share best practices and work on integration of HR tech and process redesign. • Provide HR advisory to address workforce needs and workforce challenges in select HR domains (e.g. secondments, No Pay Leave, Payroll), serving as policy owner for designated functional areas and conducting periodic reviews to ensure policies and processes remain current and effective. • Support implementation of HR strategies and policy rollouts together with agencies and specialist centres, to better attract, retain, develop, engage and motivate employees. This includes operationalising WOG HR policies and initiatives effectively at the agency and cluster level through creating implementation guides, supporting system processes, and providing input on implementation procedures. • Manage, maintain and review staff databases and knowledge repositories in a conscientious and timely manner to ensure accuracy of record-keeping, while creating and maintaining comprehensive process guides, FAQs, and institutional knowledge that enable self-service and ensure continuity. • Partner Business Partners and relevant stakeholders to streamline HR process and enhance HR service delivery through standardisation, process redesign, integration of HR tech, sharing of best practices, and proactive compliance monitoring to prevent issues from falling through administrative gaps.

Requirements Join us if you have the passion in the people business! We are looking for individuals who possess the following competencies:  [Thinking Clearly and Making Sound Judgements]: Strong analytical and critical thinking abilities. Able to make sound and timely decisions. Thinks ahead to anticipate issues, identify opportunities and appreciate implications.  [Working Effectively with Stakeholders]: Can work effectively with and mobilise stakeholders towards a common purpose and deliver outcomes. Creates and promotes opportunities for collaboration across boundaries.  [Recruitment & Employer Branding] Able to articulate the organisation’s unique identity, develop and implement recruitment strategies (sourcing, assessment and selection).  [Ops-Tech Planning & Solutioning] Able to establish and manage effective and efficient HR management systems and leverage new technology to enhance HR operations and service delivery.  [HR Business Partnership] Able to help facilitate and develop holistic HR decisions, operations and initiatives based on business priorities, perspectives and desired outcomes. Additional Info This role may require the officer to provide HR support for a few agencies. In such occasions, the officer will be required to flexibly commute between the Treasury Building and CREATE Tower. Your career development: As part of your continuous development, you will have learning and developmental opportunities that PSD provides as the central people agency. There could also be opportunities for cross-functional projects to expand your horizon and enable you to contribute beyond the area of HR. There are opportunities for internal job rotations to hold portfolios in other PSD functions during your career with us. Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting. Successful candidates will be offered a 1-year contract in the first instance.