We are seeking a dedicated IT Operations Manager to partner with the Product Manager in driving the migration of the Document & Records System (DRS) to Whole-of-Government (WOG) Records platforms and supporting a proof of concept for Knowledge Management. In addition, the candidate will be responsible for providing operational support to existing digital services. The successful candidate will work closely with various divisions to understand their challenges and deliver effective solutioning.
Workforce Singapore
IT Operations Manager (Temp Contract) [DTD]
Contract
Closing on 14 Dec 2025What the role is
What you will be working on
Responsibilities
• Coordinate and execute preparatory tasks for migrating DRS to WOG Records systems.
• Collaborate with divisions to understand their challenges and provide effective solutioning.
• Support the proof of concept for Knowledge Management initiatives.
• Deliver operational support for existing digital services, ensuring stability and continuity.
What we are looking for
• Proven experience in system migrations, document repositories, and operational support within complex organizational environments.
• Strong problem-solving and solutioning skills to address diverse challenges across divisions.
• Excellent interpersonal and communication skills to collaborate effectively with stakeholders.
• Ability to work independently and proactively to ensure successful execution of migration and operational tasks.
• Familiarity with Whole-of-Government (WOG) systems and processes will be an advantage.
• Interest or foundational knowledge in Artificial Intelligence (AI) and its application in digital operations or knowledge management.
• Qualifications in Information Technology, Computer Science, or a related field.
• Prior experience in government or public sector organizations is desirable.
• Exposure to knowledge management systems, AI-driven solutions, or digital transformation projects will be beneficial.
About your application process
This job is closing on 14 Dec 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Workforce Singapore or the wider Public Service.
About Workforce Singapore
Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It will oversee the transformation of the local workforce and industry to meet ongoing economic challenges.
WSG will promote the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This will ensure that all sectors of the economy are supported by a strong, inclusive Singaporean core.
While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG will also address the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It will help businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs
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