Under the Sanitation and Compliance Division (SCD), you will work in the Investigation Branch (IB) to lead high-rise littering investigations and oversee camera surveillance operations. This role involves managing complex enforcement cases, coordinating with multiple stakeholders, and ensuring effective deployment of surveillance technology to address environmental public health issues.
National Environment Agency
Manager/Assistant Manager (Investigation Branch)
Fixed Terms
Closing on 12 Dec 2025What the role is
What you will be working on
You will be responsible for the following:
- Liaise with stakeholders (including Town Councils, residents, and government agencies) to identify and secure appropriate camera deployment sites
- Analyse and audit video records for evidence collection and case development
- Conduct comprehensive investigative work to support enforcement actions
- Execute all enforcement procedures from initiation to completion
- Supervise and oversee service providers in camera installation, surveillance operations, and high-rise littering investigations
- Prepare detailed investigation reports and legal documentation
- Coordinate with multiple government agencies for database searches and information gathering
- Support legal processes including summons applications and appeal procedures
- Support team operations and coordinate with team members
- Develop and maintain comprehensive case management databases and statistical tracking systems
- Prepare data analysis and reports for Parliamentary Questions and ministerial briefings
- Undertake any other duties as assigned
What we are looking for
Requirements:
- Minimum 3-5 years of investigation and enforcement experience
- Knowledge of legal procedures, regulatory frameworks, and enforcement protocols
- Experience in stakeholder management and multi-agency coordination
- Keen interest in environmental public health matters
- Strong analytical and investigative skills with meticulous attention to detail
- Excellent written and verbal communication skills
- Strong leadership abilities and collaborative team approach
- Resourceful problem-solver and willing to work flexible hours when required
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Access) and database systems management systems for creating investigation case databases, analytical reports, and statistical summaries for Parliamentary Questions and Ministerial Briefings
- Experience in data collection, analysis, and reporting for regulatory compliance and parliamentary reporting requirements
- Demonstrated ability to synthesise complex investigation data into clear, accurate reports suitable for various stakeholders including senior management and parliamentary responses
- Familiar with case management systems, evidence tracking databases, and able to extract and analyse data for operational and parliamentary reporting needs
- Experience in surveillance technology and video analysis, will be an advantage
About your application process
This job is closing on 12 Dec 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Environment Agency or the wider Public Service.
About National Environment Agency
The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations.
For more information, visit www.nea.gov.sg
Learn more about National Environment Agency