Are you passionate about creating a secure and trusted online space for Singapore? Do you envision a role where your skills contribute directly to the safety and well-being of online communities? If so, we invite you to embark on an impactful journey with us at IMDA's Online Communications Office (OCO) as a Policy Operations Manager, Online Safety.
Info-communications Media Development Authority
Policy Operations Manager, Online Safety
Casual
Closing on 30 Mar 2026What the role is
What you will be working on
Your Impactful Role (Key Responsibilities):
- Stakeholder Collaboration: Collaborate with stakeholders across Government and Industry to operationalize pivotal regulations related to online safety and misinformation. Your role will involve multiple negotiations and coordination efforts to ensure a unified approach.
- Content Assessments: Conduct thorough assessments on potentially violating online content, taking swift and decisive regulatory action to address harmful online material.
- Responsive Engagement: Proactively evaluate and respond to stakeholder reports and public feedback on online content, ensuring a dynamic and adaptive regulatory approach.
- Embrace the challenge: This role demands weekend on-call duty at least once a month. Your dedication will be instrumental in upholding the safety of Singapore's digital space.
What we are looking for
Your Profile:
- Educational Background: Background in Humanities, Mass Communications, Computer or Legal Studies.
- Experience: Bring your expertise from a technology policy or operations-related role in either the private or public sectors. Your job grade will reflect the duration and level of your relevant work experience.
- Passion for Online Safety: Demonstrate a strong interest in online safety and possess a deep knowledge of how online platforms operate, including social media services, app stores, and online video games.
- Advantageous Experience: Experience in Public Policy, Online Content Regulation, and Online Trust and Safety would be advantageous, including strong analytical, communication, interpersonal, and writing skills.
This position will commensurate with experience.
Only shortlisted applicants will be notified.
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About your application process
This job is closing on 30 Mar 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Info-communications Media Development Authority or the wider Public Service.
About Info-communications Media Development Authority
Info-communications Media Development Authority (www.imda.gov.sg) offers a rewarding career that gives you a front seat in the fast-changing infocomm media sector, where technology and content are shaping the way people view the world more than ever.
We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans.
As a statutory board in the Ministry of Communications and Information, IMDA promotes and regulates the infocomm and media sectors.
Learn more about Info-communications Media Development Authority